Part-time/casual Medical Receptionist at Parramatta

2 weeks ago

Parramatta, Australia BJC Health Full time

We are looking for an enthusiastic, reliable and highly adaptable customer service-focused receptionist. We have made unique changes to healthcare delivery and have accelerated towards our 2030 plans since the COVID-19 crisis.

Our team is passionate and we strive to exceed expectations. Our values define us. They are to:

- Be good with people
- Play like a pro with hunger & passion
- Lead with humility

To be at our best, we encourage practising good mental health and well-being. These are essential skills that are even more pertinent in current times.

**About the role**
- Reports to the Practice Manager
- Make our patients feel cared for
- Support our practitioners to deliver outstanding care
- Immediate start possible to commence induction & training
- Part-time or casual position

This role involves tasks and duties in the following areas:

- Face to Face client interaction
- Phone call management
- Online communications management
- Diary management
- Client billings and transactions
- Administrative needs of Practitioners
- Reception & Waiting room management

**Essentials of the role**:

- **Permanent Part-time** hours or **casual** for flexibility
- **Must be available to work at our Parramatta clinic**:

- Shift work on weekdays (7.45 am to 6 pm) and Saturday mornings (8 am to 1 pm)
- Eligible to work in Australia

***Do not apply** if you do not have or are unable to provide the above

**Attributes wanted**:

- Experience in making customer interactions memorable
- Experience working in professional team environments
- Great verbal/written communication
- Attention to detail
- A desire to do things a little bit better each time
- Efficient use of Microsoft Office products and Electronic Health Records (EHR) software
- Genie Solutions PMS experience
- Certificate IV in practice/business/medical administration

**Professional development**
- Will subsidise ongoing study if a transition to working full-time is made

**Opportunities**
- Ability to work more hours if willing to travel to Chatswood
- Higher hourly rate if willing to work at multiple locations
- Tiered progression through reception with long-term administration or management roles

**Remuneration**
- $27 to $35 per hour plus super

**Job Types**: Part-time, Casual

**Salary**: $27.00 - $35.00 per hour

Schedule:

- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift

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