Security Officer- Retail

2 weeks ago

Melbourne, Australia ASRM Full time

The ASRM group is looking to welcome experienced and non-experienced licenced Crowd Controllers and Security officers to join our expanding team on a full time, part time or casual basis.

Reporting to the Operations team and Supervisors at each site, you will be required to provide a high level of service to our clients by being efficient and demonstrating a quick response to incidents as they occur.

The roles you will perform can change regularly from access control to patient watch to loading dock to roaming and more in hospitals and retail sites. Choices are yours, work at one or across a variety of departments.

Our company operates 24 hours a day, 7 days a week so shift times can vary and can include late nights, early mornings, weekends, and public holidays. To be successful in this role your availability will need to be flexible and include being available during peak event times including public holiday eves, Easter and over the XMAS period.

**Your responsibilities will include -**
- Ensure visitors comply with the conditions of entry and venue / site rules
- Monitor and manage visitors behaviour including the consumption of alcohol in licenced premises
- Respond to incidents while always using conflict resolution and de-escalation tools
- Provide a high-quality visual security presence
- Demonstrate knowledge and competence in the implementation of emergency procedures
- Be willing to undertake additional site training.

**What you would need to bring to the role -**
- Hold a current Victorian Private Security individual license with the activities of Crowd Controller and Security Guard
- Demonstrate strong communication and interpersonal skills with a customer service approach
- Ability to act, think quickly and maintain professionalism in high pressure situations
- High level of physical fitness with the ability to walk and stand for extended periods of time
- Good personal presentation and hygiene
- Ability to work autonomously or as part of a team
- Experience with radio protocol and communications

**Our recruitment process**

Phone conversation (5 to 10 minutes) suitability test

Face to face interview (30 minutes)

Reference / Background checks

Selection and formal offer

Induction

Successful applicants will be required to undertake a pre-employment screening and potential training. ASRM may withdraw an employment offer in the event of an unsatisfactory screening or training result.

If you feel you have the essential knowledge, skills, and experience to achieve success in this role, and you want to work for an organization where your achievement is recognized, then we want to hear from you.

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 4-50 per week

**Salary**: $23.00 - $49.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Public holidays
- Weekend availability

Licence/Certification:

- Victorian Security licence (required)
- Driver Licence (preferred)

Work Authorisation:

- Australia (required)

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