Client Care Coordinator

1 week ago

Wahroonga, Australia Sonova Full time

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.
- Wahroonga, AustraliaClient Care Coordinator - Wahroonga
- 155198- We are looking for a talented, enthusiastic, and dedicated Client Care Representative to join our clinic located in Wahroonga.**This is a permanent, full-time role, 5 days per week from Monday-Friday. Hours of work will be 8:30am - 4:30pm.**

**Who are we?**
- Neurosensory is a complete hearing health care company, with 24 clinics in Queensland, New South Wales, Victoria and Tasmania. We offer an advanced range of diagnostic services and tailored hearing solutions. We believe in enriching people's lives by improving how they interact with the world around them.- We are proud to be part of Sonova, the leading manufacturer of innovative hearing care solutions, present in over 100 countries across the world. Our talented and passionate employees all over the world know they contribute to something greater than themselves - they create a life without limitation through the sense of hearing. Join our mission and become part of our team**What will you be doing?**
- As a Client Care Representative, you will provide an exceptional level of service to our clients and play an integral role in the day-to-day functions of the clinic. You'll be working as part of a fun and professional team dedicated to enriching the lives of our clients. Your responsibilities will include:
- Managing the appointment schedule for our audiologists, including setting and rescheduling appointments for our clients
- Greeting clients at the clinic and updating client records
- Assisting with client and ENT enquiries
- Providing basic troubleshooting and servicing for hearing devices
- Accurate billing of appointments
- Other general office duties

**What do you need to be successful in this role?**
- A passion for delivering an amazing client experience
- Excellent verbal and written communication skills and lots of patience
- Demonstrated experience working within a team environment
- Demonstrated judgement and advanced skills in the delivery of administrative services
- Excellent computer skills
- A warm, collaborative, can-do attitude
- Excellent problem solving skills
- Willingness to travel to cover sick leave and annual leave at our other Melbourne clinics from time to time.

**Why work with us?**
- You will be working as part of a dynamic and high performing team in a genuinely rewarding role with purpose and meaning.- Neurosensory believes in its people and ensures all new starters are provided with the training and support required to excel in their new role and with the opportunity to grow and develop in their role and beyond.- Plus, access to a wide range of benefits such as discounts on hearing devices, access to our online wellbeing platform, discounts and cashback from a wide range of retailers, and much more**Sound interesting?**
- If you feel that this opportunity is right for you, we would love to hear from you-
Sonova is an equal opportunity employer

  • Pastoral Care Coordinator

    1 week ago

    Wahroonga, Australia HammondCare Full time

    **About us** HammondCare is a not-for-profit, independent Christian charity that is passionate about improving the quality of life for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...

  • Casual/ppt Home Care Aged Care Support Worker

    14 hours ago

    Wahroonga, Australia Your Choice Home Care Full time

    Are you someone who loves older people? Are you passionate about providing companionship, assistance, and making a difference in people's lives? If so, we have a rewarding opportunity for you! **Position: Casual/PPT Support Worker** **Location: Wahroonga, NSW** **Type: Casual OR Permanent Part Time** **What We're Looking For**: - Availability between...

  • Clinical Research Coordinator

    2 weeks ago

    Wahroonga, New South Wales, Australia Cognivus Research Group Full time $90,000 - $120,000 per year

    Clinical Research Nurse Coordinator/ PharmacistLocation: Wahroonga & Parramatta, NSWEmployment Type: Full-time (on-site)Sydney Pain Management Centre (SPMC) and Sydney Pain Research Centre are leaders in pain medicine and clinical research. We are dedicated to improving the quality of life for individuals living with chronic and acute pain by providing...

  • Volunteer Coordinator

    1 week ago

    Wahroonga, Australia HammondCare Full time

    **About HammondCare** HammondCare is passionate about improving quality of life for people in need with special commitment to dementia care, palliative care and innovative research. We have a strong volunteer programme with a valued group of volunteers sharing their time each week. **About the role** We have an exciting opportunity for you to make a...

  • People Leader

    1 week ago

    Wahroonga, Australia Catholic Healthcare Full time

    **Job Description**: **People Leader - The next step in your Staff Management Career** - ** Permanent Full Time Opportunity based in Wahroonga**: - ** Lead a dedicated team of Community Workers (Office Based)**: - ** Support new and existing staff to deliver high quality community care**: - ** Leading Aged Care Provider offering job security &...

  • Female Support Worker

    7 days ago

    Wahroonga, New South Wales, Australia Reliant Health Care Full time $36,090 - $40,000 per year

    Reliant Health Care Pty Ltd is proudly Accredited by the Australian Council on Healthcare Standards (ACHS), and services NDIS Participants, Home Care Package recipients and Private clients of all ages with expectations of the highest quality in Case Management and Care staff.We are looking for Home Carers to work with our clients around the WAHROONGA area of...

  • Team Leader

    1 week ago

    Wahroonga, Australia Catholic Healthcare Full time

    **Job Description**: **Team Leader - The next step in your Staff Management Career** - ** Permanent Full Time Opportunity based in Wahroonga**: - ** Lead a dedicated team of approximately 30-40 Community Workers (Office Based)**: - ** Support new and existing staff to deliver high quality community care**: - ** Leading Aged Care Provider offering job...

  • Disability Support Worker

    3 days ago

    Wahroonga, Australia Complete Care Team Full time

    Complete Care Team aims to provide a holistic and wellness model of attendant care for people in the community with high support needs. We focus on all aspects of our client's needs, including the physical, emotional, spiritual and social to promote wellness. Our highly respected company was established in 1999, providing a quality home based person-centred...

  • Disability Support Worker

    1 week ago

    Wahroonga, New South Wales, Australia Prestige Inhome Care Full time $46,000 - $130,878 per year

    Active overnights rates starting from $46.88One of AFR BOSS's Best Places to Work — two years in a rowEmpower lives and advance your career with compassionate, personalized careJoin Our Extraordinary Team as a Disability Support Worker Are you passionate about delivering exceptional in-home care? Join us in making a meaningful difference in the life of...

  • Personal Care Worker

    1 week ago

    Wahroonga, Australia Australian Unity Full time

    As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities. The Home Care service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities. In these...