Collector

1 week ago

Melbourne, Australia FM Global Full time

Defined by our proprietary research, engineering-based approach, and reputation for excellence, FM offers a workplace culture that’s as supportive and inclusive as it is innovative and inspiring.

An opportunity has become available within the APAC Finance for a Collector, based in Melbourne. This is a permanent, full-time position providing support to the Asia Pac Finance team, reporting to the Accounting Supervisor.
- Have responsibility for monitoring, expediting and final collection of all premiums due, focusing on items where effective collections can take place, bad debt provision items and unallocated cash; and ensuring PeopleSoft conversations reflect the latest known status.
- Support the efforts of the Operations’ Account Teams in the resolution of outstanding premiums.
- Collaborate with the Account Teams to ensure that invoices are issued, and premiums are paid within specified time frames.
- Support Account Teams in the maintenance of accounts receivable records so that premiums can be collected, identified, and cleared in a timely manner.
- Maintain accurate records on incoming payments and report results to the local Manager, Finance on a weekly basis.
- Support local Manager, Finance with other duties as may from time to time be deemed appropriate.
- Participate in meetings with Operations Account Teams regarding Key Accounts, Pre-Renewal discussions, and/or Captive or Reinsurance panel involvement.
- Review and reconcile complex bordereaux payments and/or payment histories for brokers, insureds, and work with Accounts Receivable for accurate allocation.
- Independently arrive at decisions on day-to-day issues in the absence of the local Manager, Finance and/or corporate Supervisor/Manager, Collections. Other issues are to be raised to the local Manager, Finance.

**Experience, skills and qualifications**
- Associates Degree in Business, or A-level diploma, or equivalent, as a minimum
- Minimum 2 years of experience in an insurance industry preferable or in financial services
- Knowledge of and experience in Collections, Accounts Receivable or commercial insurance policy processing.
- Ability to work independently within specific timeframes and deadlines.
- Possess critical thinking and problem-solving skills and attention to detail.
- Excellent interpersonal and communication skills.
- Excellent organisational skills, and ability to recognize and schedule priorities.
- Proficiency in Microsoft Outlook, Excel, and Word, and PeopleSoft/Oracle or other accounting packages preferred.

**What is on offer**:

- Career development and training opportunities
- Supportive and collaborative team environment
- Tuition reimbursement,
- Rich health and well-being programs,
- Volunteer days and so much more
- Excited about this role, but not sure if you meet 100% of the criteria? We would still love to hear from you_

FM is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce. If you are interested in learning more about FM, our culture and some of our initiatives, please visit the links below:

- FM Website
- Insure Your Career at FM
- FM - LinkedIn
- FM Resilience
- Engineer Your Career at FM

You must have the right to work in Australia to be considered for this role (Australian citizen, permanent resident, NZ resident).

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