Deputy State Manager Des

6 days ago

Hobart, Australia Maxima Full time

Lead a successful team to achieve results
- Highly respected, top-performing DES provider
- Salary packaging + flexible working arrangements

**The Opportunity**

**Responsibilities**
- Identify and implement employment focused projects to improve Customer employment opportunities
- Assess and implement training, coaching and mentoring for all team members
- Achieve and exceed role specific KPIs for the registration of Customers and placement / outcome / retention
- Conduct personnel performance reviews
- Regular reporting on KPIs as required by the organisation
- Ensure operations are conducted ethically, fairly and within the statutory legal and contractual requirements
- Regularly engage in quality audits to meet contractual and organisational requirements
- Maintain compliance with contractual requirements for the services delivered to customers including quality and timeliness
- Influence and develop business culture through innovation, strategy and effective recruitment

**The successful applicant will possess the following experience, skills and attributes**:

- An in-depth knowledge of the labour market and relevant contractual requirements for Disability Employment Services
- Experience in delivering high levels of Customer service in a complex stakeholder environment
- Demonstrated leadership skills
- Extensive supervisory experience in a target driven environment
- High level of computing and budget management skills
- Knowledge of Disability Employment Services and/or experience in rehabilitation management (desirable)
- Energetic and driven
- Engaging, empathic and personable
- Willingness to travel across the region. Occasional interstate travel will be required.

***

**About Maxima**

Maxima is a national not-for-profit organisation, valued by individuals, organisations and communities for helping people develop their skills and potential to find work.

Our passion has made us a leading player in the DES program and consistently rated as one of the country’s top performers in achieving outcomes for Customers. We are driven by a desire to make a real difference and are rewarded every day by the life-changing outcomes achieved in partnership with our inspiring Customers.

**What do we offer in return?**
- Fully maintained company vehicle and fuel card
- Laptop, mobile phone
- Professional, community-focused and person-centred team culture
- Continuous training and development
- Reward and recognition program
- Flexible, full time role
- Healthy lifestyle initiatives
- Extensive salary sacrificing options
- Previous applicants need not apply_

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