Assistant Manager

1 week ago

Blacktown, Australia MERCURE Full time

**Company Description**
Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.

Mercure Sydney Blacktown is situated within a vibrant cultural hub, guests can explore local adventure hotspots from Featherdale Wildlife Park, Raging Waters, Eastern Creek Raceway and Sydney Zoo.

Mercure Sydney Blacktown has a range of room types, including spacious family rooms. Hotel services include 24-hour reception, guest laundry, cafe, restaurant, all-day dining, small meeting room, a large outdoor area and free open-air parking.

We are seeking an energetic and enthusiastic **Assistant Manager** to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times.

**What will you be doing?**
- Assist and oversee the day-to-day operations of the hotel team
- Supervise and monitor hotel team members with true leadership ability that motivates the entire team.
- Assist in the running of Distrikt cafe and our All-Day Dining including service, food prep and coffee making
- Take initiative to ensure all interactions with our guests are positive and productive.
- Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Senior Managers with a high level of customer service provided at all times.
- Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
- Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.
- Process and assist with check-in and check-out of guests.
- Respond to and coordinate emergency situations.

**Qualifications** Your Skills and experience include**:

- Relevant experience in the hotel industry.
- Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera.
- Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
- Ability to navigate through change and provide quick thinking solutions should problems arise
- Leadership qualities, with the ability to extend yourself to assisting your colleagues where needed, maintaining high levels of communication with other departments.
- Clear and confident communication skills - both written and verbal
- Hold a valid Responsible Service of Alcohol certificate, First Aid & Food Safety Supervisor, or willingness to obtain.
- Availability to work a rotating roster including mornings, evenings and weekends.

**Additional Information** What’s in it for you**
- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed
- Western Sydney location with parking available

  • Assistant Store Manager

    1 week ago

    Blacktown, Australia Burger Store Full time

    Job Title: Assistant Manager Are you a burger aficionado with leadership skills that sizzle? Are you ready to step up and assist in managing the grill-tastic chaos at our burger restaurant? If you have a passion for exceptional customer service, a knack for team collaboration, and an appetite for success, then this is the opportunity you've been waiting...

  • OSHC Assistant Manager

    2 weeks ago

    Blacktown, New South Wales, Australia Gowrie NSW Full time $80,000 - $120,000 per year

    As an OSHC Assistant Manager you will assist the OSHC Manager in leading a dynamic team of Educators to deliver tailored and inclusive learning programs that cater to the diversity of the children in our care by fostering their interests and building on their strengths.About Gowrie NSW OSHC – Blacktown SouthGowrie NSW is a not-for-profit organisation...

  • yd. Assistant Store Manager

    2 weeks ago

    Blacktown, New South Wales, Australia yd. Pty. Ltd Full time $60,000 - $120,000 per year

    We are looking for an energetic and driven Assistant Store Manager to join our New South Wales teamPOSITION PURPOSEAs Assistant Store Manager you are responsible for effectively supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, strong sales driving attitude, and a people first culture...

  • Assistant Manager

    5 days ago

    Blacktown, Australia ALH Group Full time

    **Assistant Manager - Blacktown Inn** - $71,300 Base Salary + Super + Bonus + Discounts - Excellent long-term growth opportunities for the career-minded - Amazing perks - check out our full benefits at the bottom of this ad At Blacktown Inn, we pride ourselves on providing our customers with efficient and friendly customer service. We have a range of...

  • Assistant Store Manager

    1 week ago

    Blacktown, Australia Rebel Full time

    **Assistant Store Manager (Customer Service Manager) Rebel Blacktown (NSW)** **Sport is calling!** **We are a passionate team looking for a strong leader to work with the management team to continue to drive our success.** Customer Service Managers are leaders in guiding team members to attain excellence in customer service and sales. They have impeccable...

  • Assistant Manager

    5 days ago

    Blacktown, Australia MERCURE Full time

    **Company Description** Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond...

  • Yd. Assistant Store Manager

    1 day ago

    Blacktown, Australia yd. Full time

    Come work at **yd.** Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor. - Our philosophy is pretty simple: we believe every night should end with...

  • Platypus Assistant Store Manager

    1 week ago

    Blacktown, Australia Platypus Full time

    Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in...

  • Yd. Assistant Store Manager

    7 days ago

    Blacktown, Australia yd. Full time

    Come work at **yd.** Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor. - Our philosophy is pretty simple: we believe every night should end with...

  • Pt Assistant Store Manager Bras N Things Blacktown

    1 week ago

    Blacktown, Australia Bras N Things Full time

    **Be In Good Company** - ** Good People** - Join our team where we empower women to confidently be themselves, feel uplifted, included & empowered - ** Learn & Grow** - Structured training & development programs for all employees that sets you up for success - ** Good Careers**- Expand your career by growing internally within or across our different brands...