Research Analyst

Number of Positions Available:

1

- Start your career with The Salvation Army today

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- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters

The Doorways program provides person centred care to community members experiencing financial or other forms of hardship through the provision of financial and material emergency relief. Case management is provided at some of the Doorways sites to engage people through early intervention as well as address long term disadvantage to break the cycle of poverty and alleviate financial hardship. Our practitioners are strength based and trauma informed in their practice to build individual capacity, resilience and wellbeing.

About the role

The Doorways Research Analyst analyses and synthesises data and findings to develop valuable insights and strategic recommendations to Doorways leadership and Research & Outcomes Measurement teams. This position is also responsible to design, implement and manage research, evaluation and outcomes measurement projects within the Doorways program. This will include but not limited to literature and systematic review, field works, data collection, data cleaning and analysis, participation in the design and execution of research, evaluation and outcomes measurement of Doorways and Mission expression/programs, producing reports and preparing briefs for the Doorways and Research and Outcomes Measurement teams.

You will successfully
- Qualitative and quantitative data and research findings are analysed and synthesised, and trends and patterns in complex data sets are accurately identified, interpreted and presented in accessible formats, to provide valuable insights and recommendations to Doorways leadership and Research & Outcomes Measurement team.
- Projects and tasks are managed to a high standard to assist the Doorways Practice Manager and Research & Outcomes Measurement team in execution of in-house and external research, evaluation and outcomes measurement projects.
- Research, evaluation, data analysis and outcome measurement designs, planning, implementations and reporting are conducted according to best practice and completed within agreed timeframe and budget.
- Project stakeholders, including frontline services and partners, are identified and engaged to deliver the project outcomes and to meet the team’s goals.
- Ideas for team’s professional development and ways to perform tasks more efficiently are identified, shared with Doorways practice manager and Research Manager, and followed through. This may include but not limited to identifying new software, techniques/methods and knowledge relevant to assigned projects.
- Within agreed or requested timeframe, deliver or complete: high-quality briefing papers, reports, literature/systematic reviews; written, tabular and visual materials for reports, presentations and intranets; and other follow up tasks.
- Key findings, insights and conclusions of data analysis, research, evaluation and outcomes measurement projects are understood by key stakeholders and target audience.
- All records of communication and correspondence (including meeting minutes), and documents/resources for meetings and workshops are organised and made available to relevant stakeholders in timely manner.

This is a max term, full time role, based in Redfern, NSW. Salary and conditions are in accordance with the SCHADS Lvl 5.

You will have
- At least 2 years’ experience in qualitative and quantitative research, program evaluation and/or outcomes/impact measurement.
- Bachelor or Postdoctoral Degree in relevant fields, such as in Statistics, Health and Social Sciences, Psychology, Epidemiology, or similar qualifications.
- Experience working in a community services setting would be highly regarded.
- Some experience conducting research, evaluation and analysis within community sector is highly desirable.
- Strong problem solving, critical thinking and analytical skills, with proven ability to collect, organise, analyse and disseminate significant amounts of complex information with attention to detail and accuracy.
- Excellent report writing and presentation skills, with ability to communicate complex research/evaluation/statistical findings to non-researchers.
- Intermediate statistical level and experience using statistical packages to analyse large datasets (Excel, SPSS, R, SAS, etc).
- Result-oriented person and ability to take responsibility in meeting deadlines and making progress wi