
Part Time
1 week ago
We are currently looking for an experienced technician. who has strong diagnostic skills and repairing background to provide on-site support to our customers. It could be business, retail, or home computer/network problems.
**Key Accountabilities**:
- Diagnose and resolve problems across Windows, Mac, iOS, and Android platforms, as well as their software, hardware, and service product lines.
- Troubleshoot network issues / setting up internet router and wifi extenders
- Repair, install, and configure IT equipment including end user desktops, laptops, printers and network equipment.
- Perform software upgrades to desktops, laptops, tablets, and servers.
- Perform virus detection and removal.
- Ensure proper documentation and use of the ticketing system.
- Keep managers informed of significant problems and unexpected delays.
- Prepare reports for analysis of product failure trends and service ability issues.
- Responsible for managing inventory, processing paperwork and payment.
- Prepare quotes and send invoices when needed
**Job Type**: Part-time
Pay: Up to $25.00 per hour
**Benefits**:
- Employee discount
- Employee mentoring program
Ability to commute/relocate:
- Melbourne, VIC: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Computer support, installation, repair and sales: 2 years (preferred)
Licence/Certification:
- Police check (preferred)
- Current, valid Victorian driver’s license (preferred)
Work Authorisation:
- Australia (required)
Willingness to travel:
- 100% (required)
Work Location: On the road
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