Assistant Service Delivery Manager

5 days ago

Cooma, Australia Sodexo Full time

**Job Description** Do you have a passion service delivery and the ability to lead teams to success? If so, we want you to join our team**

As the Assistant Service Delivery Manager you will support in the management of our catering services across 4 camps by ensuring the highest quality work is maintained across all site services; ensuring consistency & resident satisfaction.

This is a FIFO role from Sydney or Brisbane; or Canberra DIDO to NSW Snowy Mountains, working on a 14/7 11hour day roster.

**Who are we looking for?**

You will have extensive large scale hospitality experience across various service operations; a comprehensive understanding of regulations, standards & procedures across HSEQ, Food Safety & hygiene and astute commercial acumen to allow you to make key operational decisions.

As the Assistant Service Delivery Manager you will be a skilled client facing communicator with proven people management, conflict resolution and negotiation skills. Key duties:

- Support in the management of high performing catering teams
- Support in the management of day-to-day operations across retail (sales, inventory, customer service, marketing, and customer interactions) and catering/kitchen services
- Review of contractual performance, collect & review user satisfaction data
- Lead & support a diverse work force ensuring they understand role and can meet performance objectives
- Identify areas for improvement and utilise our systems, policies and procedures with a view towards improving the efficiency of village operations
- Support with rostering large teams and all associated personnel activities
- Support in the development of cost minimisation measures and monitoring of consumption of materials

You will have:

- Solid understanding of HR processes
- Solid audit & investigation skills & financial reporting capability
- Strong people management skills and proven ability to build and support team cohesion
- Excellent computer, compliance and reporting skills

**Why choose Sodexo?**

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program

**How to apply?**

**Additional Information**:

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