Resident Companion

**General information**:

- Position number
- 50500753
- Posted date
- 08-May-2025
- Closed date
- 29-May-2025
- Business unit
- Residential Aged Care
- Division
- Southern Operations
- Office location
- Blackburn

**Description and requirements**:
**Resident Companion - Permanent Part time Position**

**Location: Regis Blackburn - 40 Central Rd, Blackburn VIC 3130**

**About Our Home in Blackburn**

Positioned in the leafy suburb of Blackburn and adjacent to the renowned Blackburn Lake Sanctuary, Regis Blackburn offers a contemporary lifestyle opportunity with scenic bushland at the doorstep.

At Regis, we recognize the importance of the role our Lifestyle team plays in the well-being of our residents. Our unique lifestyle program also runs regular dolphin boat tours, picnics at the beach, regular BBQs and beer brewing for those interested In addition, our residents are joined by our in-house birds and guinea pigs which are adored by our residents and provide much happiness and joy.

**About the Role**

The primary focus of the Resident Companion role is to ensure those Residents that require it, are given specific one-on-one time each week, to uphold our Additional Services commitments and support our Residents in promoting connection and wellbeing. The Resident Companion is required to assist with the activities relating to Regis Additional Services residents and Resident that may book these services.

**Responsibilities include**
- Liaise with the General Manager/Club Services Manager/Family to decide on the plan for each resident.
- Scheduled visits to all Residents who have Resident Companion hours included in their package
- A focus towards building rapport and offering companionship to each resident taking part in the Resident Companion program.
- Coordinate requested ‘personal outing’ services for participating Residents.
- Write accurate notes in each Resident’s AutumnCare file, under participation records.
- Liaise with family, as requested, to give and receive feedback regarding the Residents visits.

**About You**
- Outstanding customer service ethos
- Patience
- Empathetic
- A warm and personable disposition
- Well-presented and polished appearance
- Well spoken, clear and articulate
- Has a ‘hands-on’ approach
- Energetic, positive and a team player
- Is proactive and focuses on continuous improvement

**Why work for us**
- Competitive hourly rates, with the ability to purchase annual leave / take unpaid leave.
- Strong professional opportunities to support completion of Post Graduate Degree qualifications through our Study Assistance Program and clinical development programs.
- Be inspired, be supported and be developed with progressive career pathways and opportunities to relocate to any of our Homes or regions across Australia.
- Discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants and more through Maxxia Rewards and My Brands.
- Discounts on selected health insurance and access to wellbeing services.
- Employee wellness platforms including Employee Assistance Program, providing counselling, financial advice and personal support.
- Reward and recognition programs including our Annual National Care Awards.
- Sponsorship opportunities offering a pathway to permanent residency at a number of our Homes nationally.
- Employee Referral Program - refer a friend and be rewarded.

**Ready to apply?**

**About Us**

Regis is one of the largest providers of aged care in Australia and cares for more than 9,000 residents each year. Regis offers a diverse range of care options including residential aged care, home care, retirement living, day therapy and day respite. We are setting new benchmarks in aged care with a relentless focus on support and care for our residents.