Facilities Manager

JLL supports the Whole You, personally and professionally.
What this job involves
This role involves supporting facilities management across an assigned portfolio of Commonwealth Client properties, implementing best practices for both owned and leased premises while managing facility services for WoAG properties within JLL's remit. The position requires building strong working relationships with Portfolio Managers, Client Operations Managers, and client site staff to effectively deliver facilities management activities.
**About the role**:

- Implement operational strategies aligned with organizational goals, supervise maintenance requirements, and manage 24/7 afterhours client service
- Identify process optimization opportunities to improve efficiency, consistency, and quality while ensuring mínimal business disruption
- Control assigned budgets, monitor costs, identify savings opportunities, and manage vendor spend within financial delegation limits
- Monitor key performance indicators, develop improvement plans, and serve as the primary facilities management contact for the regional portfolio
- Provide leadership and mentorship to operational teams while supporting recruitment, training, and onboarding activities
- Ensure compliance with relevant regulations, policies, and procedures while proactively identifying and mitigating operational risks
- Fulfill health and safety responsibilities, report incidents according to protocols, and adhere to JLL's business conduct guidelines
- Assess operational performance and prepare reports with insights and recommendations for strategic decision-making
- Support the Facilities Management Vertical with appropriate client reporting solutions
- Propose and implement continuous quality improvement practices and industry best practices across operations

**Sounds exciting? This is what we’re looking for**:
Minimum 3 years' experience in Facility, Property, or related field, preferably with Government or Corporate Sector clients
Strong oral and written communication skills with proven ability to lead teams and liaise effectively with stakeholders
Proficiency in Microsoft Office suite and strong overall computer skills
Knowledge of HSE requirements, Australian Standards, and vendor management for specialized services
Understanding of basic technical property aspects and fixed maintainable assets
Ability to obtain and maintain AGSVA Clearance and associated Entity clearances
Must be an Australian Citizen (tertiary qualification in Building/Facility Management or Business Administration advantageous but not essential)
About JLL
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
**What you can expect from us**:
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.