Community Participation and Connection

**Casual Position**

**Band 4 - Hourly Rate $44.29 + 11% Super**

**About Melton City Council**

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality—one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

**The Opportunity**

Our Community Participation and Connection team create vibrant community activity through facilitated, locally accessible, community driven experiences, programs and projects.

The team are seeking a highly motivated officer who has strong administration skills and demonstrated excellent customer service skills preferably with experience in Local Government and/or a community services environment.

**Key Responsibilities**
- Provide administrative support to Council’s Community Participation and Connection team delivering accessible community programs and activities.
- Support the production and dissemination of marketing initiatives and materials to promote Council’s programs using social media, local media, newsletters, notice boards and other communication mediums.
- Undertake administrative duties and develop systems which support the effective day-to-day operation of Community Participation and Connection programs operations, including participation in initiatives to review and implement improved work practices.
- Support volunteers, tutors and community groups relevant to the Council’s community programs.

To view the **Position Description**, click **here**.

**About you**

**_ To be successful in this role you will have the following:_**
- Secondary school certificate with substantial experience in the provision of customer service and or public administration functions or a minimum of a post-trades certificate in a relevant field.
- Experience in face-to-face and telephone-based customer service.
- Proven time management skills, including the ability to prioritise tasks and organise work activities to manage ongoing requests for action or information from customers.
- Experience in maintaining administrative systems and sound skills & knowledge of Microsoft Software Applications.
- Current valid Victorian Driver’s Licence.
- Must hold or be able to obtain an Employee Working with Children Check.

**Culture and Values**

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

- Motivate
- Empower
- Lead
- Trust
- Open
- Nurture

**Benefits**

There are a number of great reasons why our people love working at Melton City Council:
Staff Benefits | Melton City Council
- Flexible Working Hours
- Extensive Career Development & Leadership Programs
- Family Room available including Breastfeeding Facilities (Melton City Council | Australian Breastfeeding Association)
- Wellbeing initiatives
- Subsidised Uniforms

**How To Apply**

If you require further information about the position, please contact **Melissa Dumbrell**, Acting Team Leader Community Participation and Connection on **0437 025 657**.

Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.

**To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.**

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any COVID-19 Public Health Orders applicable to Local Government employees and Council’s COVID-19 vaccination policy which require employees to provide documentary evidence of their vaccination status before attending the workplace.

**Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preven