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Position Title: Junior E-commerce

3 weeks ago

Arndell Park, Australia Shield Solutions Full time

**Overview**

We’re looking for a motivated and tech-savvy junior team member to support our E-Commerce Manager and Technical Operations. This hybrid role is perfect for someone looking to gain hands-on experience across online retail, customer service, data integration, and technical troubleshooting.

You’ll assist with managing e-commerce listings, processing online sales channels (Shopify, eBay, Amazon), supporting warehouse inventory accuracy, and handling basic tech customer service and product testing. You'll also play a key role in helping to build and optimise our digital storefronts and auction channels.

**Key Responsibilities**

**Technical Support**
- Handle warranty inquiries and basic troubleshooting
- Assist in testing returned products and pre-owned tech for resale
- Maintain a simple ticketing log or spreadsheet for support cases

**E-Commerce Coordination**
- Create, manage and optimise product listings across Shopify, eBay, Amazon, and auction platforms
- Assist in the Shopify site build and ongoing maintenance (themes, product bundles, promotions)
- Update product descriptions, specs, images, and compliance labels (e.g., TGA, warranties)
- Collaborate with marketing team to align listings with active promotions and SEO best practices

**Inventory & Data Management**
- Sync online stock levels with warehouse inventory
- Co-ordinate inbound/outbound stock movements with warehouse staff
- Use Excel/Google Sheets or inventory software to ensure accurate reporting
- Help automate data sync using APIs, CSV imports, or webhook alerts (training provided)

**Platform Integration & Development**
- Assist with connecting APIs for eBay, Amazon, Shopify, and auction portals into our inventory system
- Monitor and troubleshoot product sync issues
- Support the implementation of pricing automation and reporting dashboards

**Who This Role Would Suit**
- A recent graduate or undergrad student in Business, IT, Digital Marketing or E-Commerce
- Someone passionate about tech, e-commerce, and process improvement
- A fast learner who enjoys wearing multiple hats and gaining cross-functional experience

**Key Skills & Qualities**
- Excellent written and verbal communication.
- Shopify, eBay Seller and Amazon Seller Central experience is essential.
- Interest in digital marketing and e-commerce best practices
- Proactive, curious, and eager to learn

**What We Offer**
- Flexible hours (min. 18-24 hours per week)
- Exposure to a fast-growing online retail business with modern tech
- Opportunities to grow into a full-time or specialised role

**Job Types**: Part-time, Casual

Pay: $24.10 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Work from home

**Education**:

- High School (Year 12) (preferred)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Arndell Park NSW 2148