Head Bartender

The Fox Hole is located in The Rocks. This location offers so much to explore including restaurants, bars, cultural sites, shopping and more. We are a short walk from Circular Quay train station and plenty of bus stops that connect to all parts of the city.

The Fox Hole boasts a back bar of over 100 gins, 50 whiskies, 20 wines by the glass and a modern British food menu prepared fresh by our kitchen.

**WORK SOMEWHERE AWESOME**

We want to offer you a great job, that is good for your career, and a really good environment to work in. We are constantly working on creating a strong culture to support and reward our teams and to make sure we remain a brilliant place to work.

**Remuneration**

The role is a full time permanent position with a base salary of $65-70k+ depending on your experience. This role is Level 3 in the Hospitality Industry (General) Award. If you have WSET or a passion for Whisky, Gin or Wine please let us know **A share of the service fee and tips are also on offer.**

**A world of benefits await you**
- Free meals and drinks when you’re at work
- A generous discount of up to 50% for you and a guest across all our brands
- Regular activities arranged by our staff social club (work funded)
- Established career pathways to guide your training and development
- Direct access to leading distillers, winemakers, and hospitality experts
- Investment in a suite of training and development options

**WE ARE HIRING**

Due to some fantastic growth in 2024, we are looking to appoint a full time permanent Head Bartender to take a leading role from within our team. This is an exciting opportunity for someone looking to be a part of a successful team delivering the venue's daily operations, our Gin & Tea afternoons, evening bar services, monthly seasonal dinners, and our guided spirit tasting experiences.

**Bartending responsibilities**
- Providing seamless, excellent customer service from end to end to guests sat up to the bar. Good banter and knowledge of current events are a must for you to meaningfully engage with our guests
- Preparing and serving a range of cocktails, gins, wines, and other products to a consistently high standard
- Developing and maintaining sound product knowledge: answering guest questions, assisting with purchasing decisions and up-selling as appropriate
- Maintaining a high standard of cleanliness and hygiene: the bar is on show
- Assisting with venue operations including stock control, cleaning, receiving deliveries and reporting maintenance issues

**In addition to this, we provided in-house training to**:

- Host guided tasting experiences: whisky or gin, providing you with opportunities to have creative input into the back bar selection and the development of our guided experiences
- Take control of shifts and supervise the smooth running of service from the bar, providing you with opportunities to develop your skills in leadership and venue operations.

**SETTING YOU UP FOR SUCCESS**

**Key attributes you will need to succeed**
- Friendly, positive and energetic
- Commitment to deliver great experiences
- Strong collaboration skills to support a great team working environment
- Attention to detail
- Accuracy and pride in your work
- Flexible, reliable and responsive to dynamic situations
- Motivated to learn about new products, skills or techniques
- Smart and tidy personal presentation
- Strong conversational English

**The types of skills qualifications and experience we are looking for**
- Proven experience in a similar role or enthusiastically looking to take a step up from your Senior Bartender or Cocktail bartender position
- Sound drinks knowledge, with whisky, gin or Australian wine styles highly regarded
- Excellent bar and cocktail-making skills (recipes will be provided for our range)
- Excellent customer service skills, from meet-and-greet to complaints resolution
- Experience using a point of sale system
- Current responsible service of alcohol certificate

**Job Types**: Full-time, Permanent

Pay: $67,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Free food
- Professional development assistance

Schedule:

- Afternoon shift
- Evening shift
- Rotating roster
- Weekend availability

Supplementary Pay:

- Monthly bonus
- Penalty rates
- Tips

**Experience**:

- Bartending: 2 years (preferred)

Licence/Certification:

- Responsible service of alcohol certificate (required)

Work Authorisation:

- Australia (required)

Work Location: In person