
Casual Customer Service Advisor
2 weeks ago
**In the role of Customer Service Advisor, you will work collaboratively with a team to provide a positive customer experience through the delivery of a wide range of products and services to clients through a variety of channels; and support the development of customer service functions by piloting initiatives to improve the customer experience.
As Customer Service Advisor you will use your ability, knowledge and experience to:
- Develop and maintain comprehensive knowledge of procedures, processes and required services to be able to perform service interactions across various customer channels (including phone, online and face to face).
- Deliver government services including licensing, registration and other products, through a variety of communication channels to enable customers to complete their requests in an efficient and effective manner. For example, but not limited to, licencing, deceased estates, vessel registration and a range of other customer services.
- Assess customer needs and provide appropriate information and direction to appropriate service channel, including referring customers to other service specialist and locations, where appropriate.
- Work collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives. If required, you may be requested to provide training and mentoring to customer service officers and trainees in customer services, systems and products.
Please refer to the role description for a full list of responsibilities.
This position reports to the Senior Advisor and has no direct reports.
Applications will remain current for 12 months.
Job Ad Reference: QLD/634080/25
Closing Date: Friday, 16 May 2025
This work is licensed under a Creative Commons Attribution 3.0 Australia License.
-
Customer Advisor
3 weeks ago
Toowoomba, Queensland, Australia NAB Full timeBranch Customer Advisor – Banking – RomaAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset...
-
Customer Advisor
3 weeks ago
Toowoomba, Queensland, Australia NAB Full timeBranch Customer Advisor – Banking – RomaAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset...
-
Customer Advisor
2 weeks ago
Toowoomba, Queensland, Australia NAB Full timeCustomer AdvisorOur people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges.Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for...
-
Customer Service Advisor
1 day ago
Toowoomba, Australia Queensland Government Full time**In the role of Customer Service Advisor, you will work collaboratively with a team to provide a positive customer experience through the delivery of a wide range of products and services to clients in a face-to-face environment and support the development of customer service functions by piloting initiatives to improve the customer experience. Some of...
-
Service Advisor
1 week ago
Toowoomba, Australia Motor Staff Full timeToowoomba Location - Monday - Friday Role - To 70k + Superannuation - **Toowoomba Location**: - **Monday - Friday Role**: - **To 70k + Superannuation** Our client is an area landmark, long established, heavy vehicle dealership with an excellent name in the marketplace. They are seeking to employ an additional Service Advisor to assist in delivering the...
-
Service Advisor
23 hours ago
Toowoomba Regional, Australia Eagers Automotive Full time $60,000 - $80,000 per yearToowoomba Automotive are seeking an energetic and experienced Service Advisor to join the team working with Toowoomba Ford. As a Service Advisor you will act as the main contact between the Dealership and the customer, for the repair and service maintenance of their vehicles. The successful applicant will demonstrate a professional approach, passion...
-
Casual Customer Service and Sales Consultant
2 days ago
Toowoomba, Australia Telstra Full timeAt Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter. **About the Role** Are you an experienced Customer Service & Sales professional, who thrives...
-
Health & Safety Advisor
2 weeks ago
Toowoomba, Australia Queensland Police Service Full timeQPS has embarked on an organisational transformation of its WHS functions. Central to this is the significant uplift in the capacity and capability of the Safety Operations workforce. This team comprises safety and risk management specialists with advisors located in police regions, commands and divisions. Advisors are also based in regional hubs to support...
-
Service Advisor
24 hours ago
Toowoomba Regional, Australia Eagers Automotive Full time $60,000 - $80,000 per yearThe Company Toowoomba Automotive is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience. About the...
-
Hse Advisor
4 days ago
Toowoomba, Australia Savanna Energy Full timeSavanna Energy offers contract drilling and well servicing services to customers in Canada, the US, and Australia. The company provides a wide range of career opportunities with structured paths and significant room for advancement. Savanna prioritizes ongoing training and development as a key component of career growth. With one of the most high-tech fleets...