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Patient Accounts Administrator

2 weeks ago


Brisbane, Australia Ramsay Health Care Full time

**Patient Accounts Administrator - Billing / Collections**
- **Permanent full-time position**:

- **Grow your career in a friendly and welcoming environment**:

- **We pride ourselves on great teamwork**:

- **Hone your skills as part of our dedicated, multi-disciplinary team**

**The Role**

The successful applicant will be part of a team that provides B_illing and Collections_ support to several Ramsay Health Care private hospitals across North Queensland. The role is based** at** Ramsay Clinic Caloundra, Patient Accounts Management - North QLD Billing Hub

**Key accountabilities of the role include**:

- Generation and submission of accounts to patients, health funds and third-party payers.
- Liaising with Health Funds and Customers.
- Handling account queries/ Follow up.
- Maintaining the Aged Trial Balance to required KPIs.
- Data processing.

**About You**

This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and to someone who can manage their workload to meet key deadlines.

Additionally, you should possess a strong customer focus and demonstrate the ability to communicate well with stakeholders at various levels of the organisation.

**Essential Skills and Experience**
- Proven ability to work effectively in a team environment and independently as required
- Strong work ethics and reliable worker
- Ability to complete tasks within designated timeframes and meet KPI targets
- Exceptional organisational skills with the ability to work under pressure
- Basic Computer literacy in Microsoft Excel

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**The Organisation**

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘**_People Caring for People’_** since 1964.

We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

**Requirements**:

- A_ _**National Police** check conducted within the previous 12 months may be asked of you

**To Apply**

For enquiries, please contact Zeldine Zanetti, QLD Patient Accounts Manager

Applications close Sunday 22nd September