Solution Advisor Hcm Apac

1 week ago


North Sydney, Australia SAP Full time

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**Role description**:
The HCM Solution Advisor (SA), is the go-to person for HCM solution or product questions from the field teams. The SA brings well-developed HCM solution and business process knowledge to customers by demonstrating a compelling vision of the future with SAP Business Suite with HCM plus partner solutions.

The SA will leverage deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP Business Suite HCM footprint to maximise value for their organisation.
- Provide deep HR solution-specific expertise to support new sales and adoption for key customers
- Showcase standard and customised/personalised solutions demonstrating the value of SAP HCM Cloud.
- Present with expertise showcasing solution functional (L3) and cloud security technical (L1) capabilities
- Support SAP Field & ecosystem delivering presentations and events to identify and qualify opportunities, to drive adoption/consumption
- Evaluate opportunity and prospect/account qualification criteria to determine further investment validity
- Use HR thought leadership initiatives to determine and progress prospect and customer win themes for sustainable success
- Collaborate across the ecosystem, proving competitive differentiation
- Conduct dry runs on strategic deals and customer engagements
- Transition engagement to the implementation partner/ Services teams
- Trusted Advisor to prospects, customers andthe SAP ecosystem
- Leverage digital assets throughout the customer engagement, including demos, presentations, and other content
- Initiate innovations and share best practices with peers

**What you bring**:

- Professional experiences such as HR roles, Pre-Sales roles, Solution Advisory, and, or Customer Success Management skills
- SAP Business Suite HCM SuccessFactors experience of 3+ years or other HCM solutions
- Viewed as an HR expert with a track record of role successes
- Skilled at creating compelling storylines/themes for engagements
- Ability to quickly understand customer's business goals to be the centre of recommended solutions
- Passion and energy in all customer interactions

**Meet your team**:

- Customer Advocate: Collaborate to complement AI 1st, SAP Business Suite SuccessFactors solution expertise, supporting revenue growth
- Digital Tools: Leverage digital assets throughout engagement
- Transition briefings: with SI Partner/Customer Services & Delivery to collaborate and share all assets for successful deployment and realization of solution value
- SAP Ecosystem: Share best practices and collaborate on providing solutions and services support across the entire customer journey.

**Skills**:
**Professional Skills**

Business Acumen

Customer Orientation

Establishing Trust

Influencing Skills

Effective Communication

**HR Industry & SAP General Skills**

Artificial Intelligence

Software as a Service (SaaS)

Process Improvement

Technology Innovation

SAP Cloud Suite Portfolio

SAP Corporate Strategy

**HCM SA Role Specific Skills**

Competitive Positioning

Customer Value Proposition

Storytelling

Demonstration Skills

Overcoming Objections

Executive Conversations

Technology Solution Adoption

Client Needs Assessment

Cloud Strategy

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 424953 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.



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