Medical Receptionist

**Receptionist in Singleton**

**About the position**:

- General Practice in Singleton
- Part time position: 3 to 4 days per week
- Flexible with days
- No weekend work
- Friendly team environment
- Shifts are consistent - will be the same shifts each week with the same start and finish time each week

**Critical Responsibilities**:
The successful applicant will be responsible for:

- Booking appointments
- Providing efficient and courteous customer service
- Providing clerical support to our clients, relatives and visitors.
- Completion of clerical procedures relating to the registration of clients in computer based systems and ensuring Medicare details are correct.
- As this is a key front line role you will be required to be well presented, welcoming and professional.
- General office duties.
- Contributing to the wellbeing of the medical service by actively participating in a cooperative and team effort across all activities and within the Service.

**Critical Selection Criteria**:
**Essential**
- Current NSW Working with Children Check and National Police Check
- Excellent written and verbal communication skills.
- Well-developed interpersonal and customer service skills.
- Prior experience working in a front line customer service role.
- Demonstrated computer literacy including proficient keyboard and data entry skills
- Ability to work effectively as part of a multi-disciplinary team.
- Considerable tact and diplomacy with ability to maintain confidentiality.
- Proven ability to display a professional courteous manner when dealing with patients, staff and the general public.
- Ability to work independently and to demonstrate initiative.
- Ability to work under pressure.

**Desirable**
- Understanding of Medicare arrangements.
- Previous experience in Medical Reception
- Knowledge of medical terminology
- Previous experience with Best Practice
- Ideally, we would prefer someone with previous experience working in General Practice however would train if other essential criteria were met.

**Job Type**: Part-time

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Singleton, NSW 2330: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)