Supermarket Department Champion

The Department Champion reports to the Long Life/Fresh Food Manager. This role is classified as Level 3, 4 or 5 in the GRA dependent on how many people work in the team.

In the absence of the Long Life/Fresh Food Manager the Department Champion reports to the Store Manager.

The Department Champion is responsible for the store staff in their department. In cases where the Department Champion and the Long Life/Fresh Food Manager cannot agree on a problem or disciplinary procedure, the Store Manager will make the decision.

**OBJECTIVES**:
1. Maximise sales by providing optimum availability of good quality, well-merchandised products in a clean, safe environment, served in a prompt and friendly manner.

2. Help develop, lead and motivate a capable team of store staff of the highest quality and standard.

3. Minimise costs by tightly controlling inventory losses, quality of contractor work, minimising staff turnover and maximising productivity.

4. Maintain the highest standard of cleanliness and safety.

5. Use initiative to control, manage and continually improve the quality of work in the areas of responsibility.

6. Be a constructive team member in the store.

**RESPONSIBILITIES**:
1. Manage the store resources effectively and monitor staff execution of tasks.

2. Assist with the induction and training of new employees and further development and training of existing employees.

3. Ensure all Routine Cards are followed by the Store Team.

4. Communicate to the Store Manager all incidents, damages, operational problems, or suggestions.

5. Hold master key and be available for emergency callouts if required.

6. Ensure all stock is of good quality and within date by rotating according to the rotation schedule.

7. Training and maintaining merchandising standards across entire store. Each department to be presented full, ticketed, and clean.

8. Ensure that correct stocktake/stock adjustment process is occurring in all departments, accurate receival of goods and the accurate updating of invoices to give an accurate inventory.

9. Ensure information essential for Team Members to carry out their responsibilities is communicated to them.

10. Ensure all controls, policies, and procedures (e.g., WH&S, Employee Handbook, Product Recall, Food Safety, Due Diligence, Handling of Payments etc) are followed.

11. Perform any special tasks as specified by the Store Manager that is in the nature of the role.

**ABOUT US....**

We are a dynamic family owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses.

The **Bernardi Group** have been providing local residents of Country NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 500 people in the Central west and Riverina.

This is the perfect opportunity to join a supportive team environment where the company rewards its employees by providing great working conditions, ongoing training and up-skilling to set you up in a career.