Partnerships Specialist

**About Woolworths Group**

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.

The Partnerships Specialist, within PartnerCo, will have key relationship and administrative responsibility supporting those partnerships between Woolworths and our most important commercial partners. These responsibilities include supporting and coordinating a cross section of key transition activities or commercial projects across Woolworths and our large commercial partners, assisting in the development of common partnership tools or ways of working across Woolworths and ensuring that the operational governance and cadence of each of our partnerships is maintained to the highest levels.

Given the breadth of the interactions of this role across Woolworths and our partners, you will be required to have strong communication and influencing skills as you are required to draw on other teams to ensure each partnership has the foundation required to unlock the maximum mutual value for each party.

Ultimately, success in this role will be measured by Woolworths' ability to fully unlock the value of our current and future commercial partnerships.

**Key responsibility**:

- Support the PartnerCo team with a large cross section of fast paced projects, transition activities and partnership commercial programs.
- Interact with the Strategic Partnerships team to share and develop frameworks and tools for partnership management across the Group.
- Contribute to the management and running of the Partnership Guild meetings.
- Support the development of reports for portfolio governance forums including steering Committee Meetings, Program control groups and working groups.
- Manage, track and coordinate partner service requests for information
- Coordinate PartnerCo team meeting cadences aligned to Woolworths agile calendar
- Own and manage the PartnerCo Google account, including ongoing updates to account access
- Ensure content on the Partnerships site remains current, relevant and accurate
- Monitor the PartnerCo mailbox account, responding promptly to the messages received or obtaining the appropriate response from a relevant SME
- Provide oversight of the Change Request process, ensuring all requested changes are logged and tracked through to approval/rejection and subsequent contract amendments (where necessary)
- Liaise with Finance & Legal on required amendments (services, charges and invoicing) based on approved Change Requests
- Provide oversight of the Dispute Resolution process, ensuring all disputes escalated to Partnership Leads are logged and tracked through to resolution, including incorporation of escalated dispute particulars into the relevant governance packs

**The Experience and Key Skills**:

- At least 3 years experience in a similar corporate role (consumer market or retail experience is an advantage)
- Tertiary qualifications in relevant disciplines (eg Business, Commerce)
- Experience working in a fast paced ever evolving environment
- Solid financial experience (eg. cost management, SAP, Ariba)
- Proven experience balancing competing priorities, while working across a diverse portfolio of work
- An understanding of project management, process improvement and change management principles
- Strong communication skills (written & oral) with the ability to influence at all levels
- Motivated self-starter who is comfortable working with a diverse range of stakeholders across the Woolworths Group and with partner organisations to a plan or program of work.

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all