Patient Services Assistant

Reference Number
- 54356
- Employment Type
- Part Time Ongoing
- Entity
- Monash Health
- Department
- support services
- Location
- Kingston Centre, Cheltenham Vic
- Position Summary
- 21 hours per fortnight

**Patient Services Assistant - Allambee (Kingston Centre)**

**Permanent part-time**

**(21 hours per fortnight)**

**Alternating Monday and Tuesday days one week and one day week 2**

**Shifts**

**Combination of AM and PM shifts**

**07.00 - 14.30 or 11.00 - 18.30**

**(21 hours per fortnight)**

**Working in Healthcare has never been more important or meaningful**

**Our Journey**:
Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.

The General Services department at Kingston Hospital requires a qualified Patient Services Assistant to join the team at Allambee and be part of a site based team supported by the greater Support Services Monash Health Team.

**A Day in the Life**:
Responsibilities will include but not limited to:

- Ward cleaning
- Serving meals and mid meals and kitchen duties
- Patient discharge assistance
- Assisting Nursing staff as requested
- Transfer & cleaning of ward equipment
- Patient transfers with use of equipment; bed movers and wheelchairs.

**Personal Level**:

- Excellent verbal & written communication skills
- A commitment to delivering excellent customer service
- Holds a strong commitment to working effectively as part of a team
- Takes pride in your work with great attention to detail
- Has great time management skills and ability to prioritise tasks
- Flexibility to change shifts, take on additional shifts or cover staff leave at short notice
- Ability to work with a cohesive team or individually to complete daily tasks

**What you need**:

- Certificate III Health Services Assistant (Essential)
- Previous experience as a patient services assistant (Essential)
- A high standard of demonstrated experience in customer service and/or patient services from a health care or
hospitality environment (desirable)
- Food Handlers Certificate - Level 1 - (_Desirable) _
- Excellent understanding of patient identification procedures.
- Ability to comprehend and follow written instructions and procedures
- Able to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures
- A strong commitment to working effectively as part of a team
- Basic to intermediate digital literacy

**In Return**
- A supportive environment
- A great service to the patients in our care

For a confidential discussion and to explore the opportunity further, please call Valerie Villinger on 0420 313 219.

**Monash Health is a great place to work**

Our employees enjoy a range of benefits including:

- salary packaging options that increase your take-home pay
- a comprehensive Health and Wellbeing program
- free flu vaccinations
- private health insurance at discounted rates
- health imaging services

Monash Health is the largest public health service in Victoria, employing more than 20,000 people who work across 40 locations delivering healthcare services through our five hospitals and our extensive network of rehabilitation, aged care, community health and mental health facilities

We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.

**How to Apply