Network Support Technician

2 days ago

Hillarys, Australia ITdynamics Full time

**About the Role**:
This role is based in Perth WA.

ITdynamics requires a skilled IT professional to service our clients based in the Perth. The successful applicant will be supporting a group of schools with day-to-day IT activities both onsite and remotely. They will be supported by the rest of the ITdynamics team. Travel will be required through the year in visiting remote sites throughut the Kimberly which will require driving and flying.

**Experience, Qualities and Qualifications**:

- Minimum of Diploma of Networking.
- Excellent interpersonal skills.
- Excellent communication skills.
- Exposure to Office 365.
- Professional demeanour.
- Excellent troubleshooting skills.
- Patient and able to deal with non-IT literate users.
- Exposure to server 2012 R2 or newer.
- Experience with both Windows and Apple platforms.
- Exposure to Switching infrastructure.
- Must be able to work in a team or independently.

**Tasks Include**:

- Preparing documentation for clients.
- Servicing computers, ipads, printers and other IT peripherals.
- Software and hardware rollouts\implementations.
- Setting up and configuring IT networks.
- Attending to service desk duties.
- Liaising with 3rd party organisations.
- Providing recommendations to resolve IT issues related to hardware and software.
- Provide training to clients and their users.
- Preparing IT infrastructure for optimal use.

**Other requirements**
- Must hold a valid Driver’s license.
- Must be able to obtain a working with children card.
- Must be able to obtain a police clearance.
- Must have a reliable Car (car compensation for usage will be provided)

**Job Types**: Full-time, Part-time

**Salary**: $60,000.00 - $70,000.00 per year

Expected hours: 48 per week

Schedule:

- 8 hour shift
- Afternoon shift
- Morning shift

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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