IT Support

4 days ago

Canberra, Australia HiTech Personnel Full time

**Reference #**:

- JF/NL0698**Title**:

- IT Support / Service Desk - Windows 10 - FED GOVT**Category**:

- ICT**Location**:

- ACT**Work Type**:

- Contract**Remuneration**:

- $Neg**Term**:

- 12 months**Description**:

- **Long term Federal Government Program of work**:

- **12-month Contract Plus 2-year extensions**:

- **Rewarding Rates**

One of Australia’s leading **Federal Government Departments** is looking to engage a skilled and experienced **IT Support / Service Desk Analyst **to join their multidisciplinary team based in their **Canberra office**. The successful **IT Support / Service Desk Analyst **will assist their Digital Governance team to deliver an accessible intranet program of work. The successful **IT Support / Service Desk Analyst **will secure a **12-month contract **with **2x 12-month** **extension options** with a **rewarding pay rate.**

The successful **IT Support / Service Desk Analyst **will be responsible for, but not limited to:

- Solving issues with desktops, printing, and scanning.
- Managing documentation at the completion of incident resolution.
- Creating user guides and knowledge base articles.

The successful **IT Support / Service Desk Analyst **will have experience in the following:

- Experience with Microsoft Active Directory including user account administration.
- Prior experience in a similar role would be desired.

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