Patient Services Clerk

**SA Health**
**Job reference**: 885837
**Location**: 5453 - CLARE
**Job status**: Ongoing
**Eligibility**: Open to Everyone
- **Yorke and Northern Local Health Network, Clare**:

- **Salary $58,709 - $63,154 p.a. (pro rata) - ASO2**:

- **Ongoing Permanent - Full time or part time hours will be considered**:

- **Shift work - Rotating 7 (seven) day - 24 hr roster coverage**

**Join Our Team as a Patient Services Clerk at Clare Hospital**

Are you passionate about providing exceptional service in a healthcare environment? We're seeking a dedicated Patient Services Clerk to join our dynamic team at Yorke & Northern Local Health Network (YNLHN). This is an exciting opportunity to make a real difference in the lives of our patients, clients, and visitors while ensuring a seamless administrative experience.

**About This Role**

As a Patient Services Clerk, you will be responsible for the provisional registration of all overnight and day inpatients, as well as managing planned and unplanned patient activity. You will deliver high-quality, confidential, customer-focused administrative support to clients, staff, and visitors at Clare Hospital. Your role will be vital in ensuring smooth operations within the Patient Services Department. Key responsibilities include:

- Provisional registration of Inpatient, Outpatient, and Emergency activity.
- Accurate and timely processing of Outpatient and Emergency data.
- Providing exceptional customer service to clients, staff, and visitors.
- Operating the switchboard for the Health Unit and Community Health.
- Filing and scanning of client information within medical case notes, ensuring data integrity.
- Collating medical case notes on the discharge of clients from the health service.
- Participating in a rotating team, being proficient in all aspects of Patient Services duties.
- Working autonomously on particular shifts while collaborating with team members.

**Essential Criteria**

To thrive in this role, you should possess:

- Strong organisational and multitasking skills.
- Excellent communication skills, both verbal and written.
- Ability to work autonomously and as part of a team.
- Proficiency in data entry and familiarity with medical record management.

**Shift Details**
- This role requires shift work on a rotating 7-day, 24-hour roster, ensuring coverage across all service needs.
- Full-time or part-time hours will be considered to suit your availability.
- Working autonomously on particular shifts

**About YNLHN**

A career in the Yorke and Northern Local Health Network (YNLHN) offers many great lifestyle benefits, including diverse job prospects and the opportunity to fast track your skills and career, not to mention your choice of scenery from farm, ocean, vineyards and the Southern Flinders Ranges. View the below videos for more information about working for YNLHN

Work with us - Yorke and Northern LHN

Yorke and Northern Local Health Network - We care for you

**Applicant Information**

In addition to the annual salary and entitlements (superannuation & leave loading), we also offer salary sacrifice benefits, watch a short video about what salary packaging is click here. For information about the eligibility for the Relocation Support working for SA Health can be found here.
- DHS Working With Children Check (WWCC)
- DHS National Disability Insurance Scheme (NDIS) Worker Check
- National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)
- Immunisation Risk for this position is - Category B

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. **Job ref**:885837.**

**Enquiries**

Kylie Magin
Administration Team Leader
Phone: 8842 6511

**Application Closing Date**

28 January 2025 - 11.55PM

**Attachments**

885837 Patient Services Administration Officer - 24 Hour Role Description.pdf

Australian applicant guidelines

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.