Service Receptionist Mercedes-benz Canberra

4 days ago

Fyshwick, Australia Autosports Group Limited Full time

**Service Receptionist - Mercedes-Benz Canberra**:
**Join a New Era | Luxury Brand | Exceptional Customer Experience**

A new chapter has begun at **Mercedes-Benz Canberra**. Now part of the **Autosports Group**, one of Australia’s leading prestige automotive groups, we’re entering an exciting new era of customer excellence — and we’re looking for a polished, professional **Service Receptionist** to join our team.

**About the Role**:
As the first point of contact for our Service Department, you’ll play a vital role in setting the tone for every guest interaction. Your professionalism, organisation, and friendly manner will ensure that every customer enjoys the premium Mercedes-Benz experience from the moment they arrive.

**Your Key Responsibilities**:

- Warmly welcome customers and visitors to the dealership
- Manage incoming calls, service bookings, and customer enquiries
- Support the Service team with daily administration and coordination
- Maintain a well-presented and professional reception area
- Uphold the brand’s commitment to outstanding service and attention to detail

**About You**:
You’re customer-focused, confident, and thrive in a fast-paced, team-oriented environment.
You’ll bring:

- Previous experience in reception, customer service, or administration (automotive experience highly regarded)
- Excellent communication and organisational skills
- A polished and professional presentation
- A genuine passion for creating exceptional customer experiences

**Why Join Mercedes-Benz Canberra**:

- Be part of a **prestige brand under new ownership** with exciting growth ahead
- Join a supportive, professional team within the **Autosports Group** network
- Access career progression opportunities and ongoing development
- Work in a modern, state-of-the-art facility with a loyal client base
- Competitive salary and a positive, team-focused workplace

This is your opportunity to **be part of the new era at Mercedes-Benz Canberra** — where luxury, innovation, and customer experience come together.

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