Business Consultant

**About Objective**:
At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government.

**Our role**:

- We are looking for a Business Consultant to join our team in Wollongong. You will provide business consulting for Objective solutions across Objective’s products and be responsible for all business aspects of Objective implementations, upgrades, and ongoing support. Key activities include workshops, business analysis, prototyping, solution configuration, training, and end-user support.- This role reports to the Service Delivery Director and has no people management responsibilities.

**A Day In Your Role**:

- ** Workshop Facilitation** - Responsible for the facilitation of requirements workshops with customers, using standard methodology templates to obtain specific project outcomes.
- ** Requirements Analysis** -Responsible for analysing customer business processes as a precursor to solutions design. Ensure alignment of business processes to product capability, work closely with customers to leverage product capability and best maximise long term business value from the solution.
- ** Solution Design** - In conjunction with Technical Consultant/s you will be responsible for architecting a design solution which satisfies the customer's documented requirements.
- ** Solution Configuration** - Responsible for configuring the Objective product suite to conform to the documented solution design as well as making evolutionary improvements to the solution through prototyping the solution with the customer.
- ** Functional and UAT Testing** - Responsible for the preparation of test cases and detailed scripts to support customer functional and user acceptance testing.
- ** Customer Satisfaction** - Responsible for managing the personal relationship with the customer to ensure long-term relationships are enabled. You will also be required to execute assigned tasks within the methodology framework, on time and to satisfactory quality.
- ** Sales Support **- Responsible for providing support when required to the Objective Sales team in responding to RFT questions within the Consultant’s area of expertise. Support the development of implementation plans, cost estimates. project schedules and resource plans.
- ** Personal Utilisation** is a key responsibility with an individual goal of greater than 70% billable utilisation.

**Your Skills Experience & Beyond**:

- Minimum 3 years of general commercial IT experience.
- Minimum two years of business analysis or consulting experience.
- Good understanding of the SaaS model.
- Minimum one year of UML or similar process modelling experience.
- Minimum one year of data modelling experience.
- End-user training delivery experience would be desirable.
- Significant participation in functional, integration or UAT testing on at least one project.

**Benefits**:

- Adaptable work structure fostering balance.
- Experienced counsellors for valuable guidance.
- Cutting-edge tech tools enhancing productivity.
- Abundant learning resources to enhance your skills.
- Social gatherings to unwind and promote team bonding.
- We are an **endorsed employer for all women. **See our range of benefits directly at WORK180.
- We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole selves to work each day. At Objective, we never discriminate based on any recognized characteristics or any other prohibited by applicable law.
- To provide a positive experience, please advise our Talent Team of any adjustments required during the recruitment process so we can support you.