Concierge - Westfield Belconnen

2 days ago

Canberra, Australia Scentre Group Full time

**Job no**: 498387
**Work type**: Casual
**Location**: Canberra
**Categories**: Customer Service

**Your Opportunity**

Are you someone who thrives in a vibrant, people-first environment and loves making others feel welcome?

At Westfield Belconnen, we’re looking for a Concierge Attendant to join our energetic and inclusive team—where every day is about creating positive, memorable moments for our customers.

As the friendly face of our centre, you'll help shape experiences that make our customers feel valued, supported, and excited to return.

Day-to-day you will be responsible for:

- Delivering exceptional service to customers and retailers.
- Processing sales of Westfield Gift Cards and other available services.
- Welcoming customers at the concierge desk, engaging with them to understand their needs.
- Providing clear directions and recommendations to help customers navigate the centre.
- Managing administrative tasks such as lost property and online inquiries.
- Occasionally supporting the Marketing team

This role is a casual position working across a dynamic 7-day rotating roster, including weekends and public holidays.

**What Sets You Apart**

We are looking for an energetic and customer-focused individual who thrives on providing exceptional service and creating positive experiences.
- Friendly and approachable with a positive attitude and the ability to provide helpful and efficient customer service.
- Confident in engaging with a diverse range of people and comfortable initiating conversations.
- Ability to actively listen, think on your feet and resolve customer issues.
- Strong problem-solving skills and the ability to work both independently and as part of a team.
- Experience in customer-facing roles, such as hotel, retail, or guest services.
- Availability to work flexibly across a 7-day roster, including weekends and public holidays.

**About us**

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

Applications close: 20th July 2025 (unless filled prior).

**Advertised**: 27 Jun 2025 AUS Eastern Standard Time
**Applications close**: 20 Jul 2025 AUS Eastern Standard Time

Whatsapp

Facebook

LinkedIn

**_Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information. _

  • Risk & Security Manager - Westfield Belconnen

    2 days ago

    Canberra, Australia Scentre Group Full time

    **Our Story** Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical...

  • Dental Assistant

    2 weeks ago

    Canberra, ACT, Australia Belconnen Dental Centre Full time $60,000 - $80,000 per year

    About the positionWe are seeking a proactive part time Dental Assistant for a very busy practice next to Westfield Shopping Mall, Belconnen.  An opportunity exists to join our young and enthusiastic team.  Enjoy working in a friendly and supportive environment with above award wages payable.  Applicants must be self motivated, reliable and able to work in...

  • Urgent Search! Store Manager

    3 days ago

    Canberra, Australia Cotton On Group Full time

    Store Manager - Cotton On Kids Westfield Belconnen Job Description Be Who You Are. Love What You Do. We’re an Aussie brand with our feet on the ground and our heart in our people. Bringing you a brand new Cotton On Kids store for Westfield Belconnen! · Competitive base salary + super · Local and Global career growth – progress your career across...

  • Christmas Customer Service Team Members

    4 days ago

    Canberra, Australia Scentre Group Full time

    **Our Story** Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand. Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’ **Your opportunity** Tis the season.to join our team at **Westfield Belconnen.** We are hiring a range of...

  • Retail Manager

    6 days ago

    Canberra, Australia Scentre Group Full time

    **Our Story** Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical...

  • Seasonal Concierge Team Members

    2 weeks ago

    Canberra, Australia Scentre Group Full time

    **Job no**: 498466 **Work type**: Casual **Location**: Canberra **Categories**: Customer Service This festive season, we’re hiring across our Westfield Centres in Australia and New Zealand to support our car park, concierge and valet services. Help us deliver a welcoming and memorable experience for our customers during our busiest and most exciting time...

  • Receptionist

    2 weeks ago

    Canberra, ACT, Australia Belconnen way hotel Full time $40,000 - $60,000 per year

    About the role We are seeking a reliable and dedicated Casual Receptionist to join our team at the Belconnen Way Hotel in Hawker ACT In this dynamic role, you will be responsible for delivering a warm welcome to guests on arrival as well as assisting guests during their stay. We are looking for someone who is available roughly 15 hours per week for a...

  • Seasonal Concierge Team Members

    3 weeks ago

    Canberra, ACT, Australia SCENTRE GROUP LIMITED Full time

    Seasonal Concierge Team Members - Westfield WodenApply now Job no: 498466Work type: CasualLocation: CanberraCategories: Customer ServiceThis festive season, we're hiring across our Westfield Centres in Australia and New Zealand to support our car park, concierge and valet services. Help us deliver a welcoming and memorable experience for our customers during...

  • Seasonal Concierge Team Members

    3 weeks ago

    Canberra, ACT, Australia SCENTRE GROUP LIMITED Full time

    Seasonal Concierge Team Members - Westfield WodenApply now Job no: 498466Work type: CasualLocation: CanberraCategories: Customer ServiceThis festive season, we're hiring across our Westfield Centres in Australia and New Zealand to support our car park, concierge and valet services. Help us deliver a welcoming and memorable experience for our customers during...

  • Tarocash Retail Team

    2 weeks ago

    Canberra, Australia Tarocash Full time

    Req #6205 - TC-163 TAROCASH BELCONNEN, SHOP 52/31, BELCONNEN ACT, Australian Capital Territory, Australia Job description Posted Monday, 8 September 2025, 9:00 am .