Retail Assistant

Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

**We are**
- Real people who are passionate and proud
- Caring and respectful
- Tenacious problem solvers

We are currently looking for a Retail Assistant - Personal Finance Operator to join us at our Phoenix Park in a Full Time capacity.

**About the role**
- This is a retail-based position where you’ll provide a high level of customer service within our Personal Finance department.
- Complete all transactions in line with compliant practices (Regulative, legislative and operational).
- Use your Personal Finance knowledge to assist customers in finding personal finance solutions.
- Proactively promote Personal Finance throughout the rest of the store to generate new business.
- Liaise with customers using the highest levels of respect, professionalism & diligence; and
- Work towards achieving individual and store targets.

**About you**
- You will understand the sales process and be passionate about meeting targets.
- Be able to build great relationships and encourage repeat business with our loyal customer base.
- Ideally you will have a basic understanding of the personal finance industry and its principals.
- Be interested in Technology and have basic Microsoft suite skills; and
- Have previous experience in a customer service role.

**What’s on Offer**
- Exclusive access to ‘Cashies Rewards’ featuring discounts and cash-back offers from over 400 retailers.
- Monday to Saturday | No Sunday Trading.
- Real career development opportunities.
- Ongoing quarterly store and team bonuses | Full paid training provided.
- Paid Parental Leave.
- Salary Packaging for a Novated Car lease available.
- Health Insurance Discounts (Bupa & HBF).
- 30% Instore Discount.
- Plus, access to our Wellness Activities: Move, Munch, Money and Mind.

We will start shortlisting for this position immediately

So, keep your phone nearby You could be hearing from us soon.

We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.

Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.