Care Manager

1 week ago

Birkdale, Australia Dovida Full time

**ABOUT US**

Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

**About this opportunity**

As a Care Manager based in our Birkdale office, you will be responsible for ensuring the highest standard of care for both new and existing clients. You will oversee the full client journey—from initial enquiry and assessment to ongoing care planning and service delivery—ensuring every individual receives compassionate, person-centred support.

Working closely with our office team, caregivers, and external professionals, you will manage care coordination, monitor service quality, and build trusted relationships with clients and their families. You will champion the best interests of our clients while driving operational efficiency and contributing to business growth

**Why join us?**
- A rewarding career where you can make a positive difference in the lives of seniors and their families.
- A company that recognizes and appreciates the value of the work that you do.
- A fun and supportive team
- Annual Appreciation Day
- Access to our Employee Assistance Program
- Birthday Day Off
- Car Allowance & Laptop provided
- Monthly Massages
- Exciting Social events

**Key Responsibilities**
- Planning, managing, coordinating, and reviewing client goals.
- Actively communicate with team members and clients to develop care plans.
- Formalize agreements with the client and client’s family about the care services to be provided and costs involved.
- Accurately document all interactions held with client, family or other stakeholders about the client and share relevant information with appropriate team members including feedback about Caregiver Performance.
- Meeting with clients and their families face to face to discuss and review current care plans and goals.

**About you**
- Cert 3 in Aged Care or equivalent is desirable but not essential
- Previous and relevant experience working with seniors or aged care.
- Home Care Package experience highly desirable
- Proficient in using the Microsoft Suite with strong skills in Excel, Word & Outlook
- Strong administration and communication skills
- Highly efficient and organized with proven time management skills.
- Able to work under pressure and multitask shifting priorities.
- Strong written and verbal communication skills
- Must hold a valid Australian Driver’s License
- Ability to travel around the Brisbane South, Redlands & Logan Region

**Australian work rights**

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

**How do I apply?**

Please submit your resume and a cover letter detailing your suitability for this role.

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