Store Manager

**WHAT ON EARTH IS DECIEM?**

Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, Avestan, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder and CEO, Nicola Kilner.

We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us

**WHAT WE’RE LOOKING FOR**

We are looking for an experienced Store Manager to join our only Australian store in Fitzroy. To be successful in this role you must have experience in skincare or beauty or be able to demonstrate a genuine passion for skincare, you must have a strong capacity to lead a team of up to 5 retail associates, have the ability to work with changing sales targets and be familiar with and have the skills to increase customer conversions.

If you have strong leadership and managerial skills with a desire to grow your career with a supportive, fun and passionate group of people, this role will be perfect for you

**WHAT YOU’D BE DOING IN THIS ROLE**
- Supervise all staff within your location and oversee employee relations, sales, merchandising, customer experience and all operational functions
- Recruit, manage, mentor, and develop and staff to maximise sales, profitability and exceed agreed key performance indicators
- Complete scheduling store requirements, while ensuring a fully staffed store at all times
- Manage all operational costs to keep the store profitable and inform the Area Sales Manager of any pertinent issues (petty cash, daily banking, POS System, payment processor etc.). Ensure the day-to-day operations of the store are compliant with the company's requirements
- Execute timesheet adjustments in time and attendance system when needed
- Coach, counsel and provide constructive feedback to all store staff
- Communicate the changing needs of the store to the Area Sales Manager
- Control stock and manage the weekly order of store supplies
- Identify current and future customer requirements by establishing rapport with potential and actual customers and provide feedback to the Area Sales Senior Manager
- Enforce store policies and procedures are up to company standards and direction

**SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE**
- Attention to detail and problem-solving skills. Excellent written and verbal communication skills
- Strong time management and organizational skills with the ability to multi-task a must
- Demonstrated ability to work well under pressure, managing conflicting priorities and tight deadlines
- Strong leadership skills to coach and mentor employees to success
- 2 + years of people management or work in a leadership role is required

**WHAT YOU’LL BE GAINING BY JOINING OUR TEAM**

There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order
- Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
- 6 months of paid time off for new parents (inclusive of all genders).
- Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
- Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
- First dibs on new products.
- A generous discount on DECIEM products for you, your family, and your friends.

**BUILDING GROWTH TO POWER GOOD**

We are a People first company that lives by our** core values **to
- Do the right thing
- Create impact
- Respect small things
- ❤️ Care too much
- Be the future

These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing

**SUSTAINABILITY AND SOCIAL IMPACT**

DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.

Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.

In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.

**CREATING A HUMAN WORLD OF BEAUTY**

DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM