Scheduler/admin

**Scheduler/Admin**

**Job Summary**

Immediate opportunity for a full time Scheduler/Admin at our Poolwerx Hampstead Gardens store, Australia’s largest franchised Pool & Spa care network. APPLY NOW

**Key Selling Points**
- Full time
- Rewarding career utilising administration and customer service skills
- Stable and established Industry leader - grow your career today

**Logo**

**About the business**

Poolwerx is one of Australia's most recognised, multi awarded and successful Pool and Spa care network made up of retail stores and mobile vans. We are an innovative and customer centric business and have created a successful blueprint that powers our strong brand.

**About the role**

As the business grows, so must the individuals who make the magic happen (i.e. the team). We are looking for a dynamic Full Time Scheduler/Admin to join the Poolwerx Hampstead Gardens Team.

Reporting to the Operations Manager, this is a fabulous opportunity to work as part of a close-knit team within a busy organisation. Key functions of our Scheduler/Admin role includes:

- Follow up on all the approvals required for each job.
- Coordinating the daily schedules for service technicians.
- Respond to customer inquiries in a timely and professional manner, and provide clear and concise explanations of technical issues.
- Document customer interactions in our database, including details of technical issues, solutions provided, and customer information.
- Maintain a positive and professional demeanour at all times, and provide excellent customer service to all customers and service technicians.
- Follow established policies and procedures, and comply with all regulations and standards.
- Monitoring the progress of schedules, making changes and adjustments to ensure optimal efficiency

**Benefits and perks**

Poolwerx is a brand that cares about its people. With values such as 'People first, always' and 'Do the right thing', we are committed to the wellbeing of our team members. You will also benefit from:

- Stable work with an industry leader
- Career progression opportunities

We place great emphasis on staff development and understand the importance of ensuring our people have the opportunity for a long-term career through continuous growth and up-skilling.

**Skills and experience**
- Experience with job schedules
- Experience with NetSuite software
- Experience with creditors/debtors
- Excellent organisational skills
- Self-motivated and able to think on your feet/problem solve

If you're looking for a company that can offer you stability, flexibility and career opportunities, look no further

**Salary**: $52,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Hampstead Gardens, SA 5086: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 5 years (preferred)
- Administration: 2 years (required)

Work Authorisation:

- Australia (required)