Store Manager

**Milem Pty Ltd**trading as **The Good Grocer Group**, is a leading WA family-owned business within the independent supermarket industry, is seeking a dynamic and results-oriented Store Manager to lead our team. This is an exciting opportunity to take ownership of a successful store, cultivate a high-performing team, and deliver an exceptional fresh food experience to our valued customers.

**About the Role**:
As the Store Manager, you will be the driving force behind the store's success. You will lead and inspire your team to consistently deliver outstanding fresh food offerings and exceptional customer service. We are looking for more than just a retailer; we want a passionate individual with a genuine love for food who can embrace change, identify local community needs, and create a market-leading offer.

**Key Responsibilities**:

- Assume full responsibility for the successful day-to-day operations.
- Lead, mentor, and develop a high-performing team, fostering a positive and collaborative work environment.
- Ensure every customer receives an exceptional and memorable shopping experience.
- Manage financial performance, including GP, sales, budgets, and wages.
- Implement and maintain high standards of merchandising to create an appealing and customer-friendly store layout.
- Ensure strict compliance with all food safety standards, workplace health and safety regulations, and company policies.
- Drive sales and profitability through effective inventory management, promotional activities, and understanding local market trends.
- Maintain a strong understanding of both front-of-house (customer service, merchandising) and back-of-house (inventory, administration) operations.
- Effectively communicate with team members, customers, and the broader Good Grocer Group.

**Skills & Experience**:

- Proven experience as a Retail Store Manager is essential. Supermarket leadership experience is preferred.
- Demonstrated ability to effectively lead, motivate, and develop a team to achieve and exceed targets.
- Strong financial acumen with experience in managing Gross Profit (GP), sales targets, budgets, and wage control.
- Exceptional customer service skills and a passion for creating a positive shopping environment.
- Strong merchandising skills with the ability to create visually appealing displays.
- Comprehensive understanding of food safety standards and the ability to ensure compliance.
- Experience and knowledge of fresh food categories are essential, with gourmet product knowledge being a significant advantage.
- Excellent communication (written and verbal) and organisational skills.
- Proficiency in relevant IT systems, including Microsoft Office Suite, and familiarity with retail management software (e.g., Smart Retail, ABCIS).

**Benefits of Joining The Good Grocer Group**:

- Competitive salary package starting from $90,000 plus superannuation, with an attractive incentive scheme to reward your success.
- Enjoy a 15% Team Member discount on our quality products.
- Fantastic opportunity to lead an experienced and dedicated team.
- Job stability within a growing organisation, offering a flexible roster to support work-life balance.
- Be part of a great team culture that values collaboration and respect.
- Opportunity to join a well-established and growing WA family-owned organisation with a strong community focus.
- Genuine opportunities for career growth and professional development within the Good Grocer Group.

**To Apply**:
If you are a passionate and experienced retail leader with a love for fresh food and a drive for success, we encourage you to apply

**About The Good Grocer Group**:
Established in 1986, The Good Grocer Group is a family-owned Western Australian company and a respected leader in the independent supermarket industry. With a network of retail stores across WA and the home of The Good Grocer brand, our team is passionate about our customers, our people, and the communities we serve.
- **The Good Grocer Group is an equal opportunity employer. Only applicants with the right to work in Australia will be considered.**_

**Job Types**: Full-time, Permanent

Pay: From $90,000.00 per year

**Benefits**:

- Employee discount

Supplementary Pay:

- Performance bonus

**Experience**:

- Store management: 3 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person