
Team Leader
6 days ago
**Team Leader - Issues Resolution**
**Grade**:Clerk Grade 7/8
**Salary range**: $110,266 - $122,058 + superannuation and leave loading
**Duration**: Ongoing, Full time
**About the team**
An exciting opportunity has become available for a Team Leader to lead a newly created team within Issues Resolution.
The establishment of the Customer Care, Intake and Triage team is designed to deliver on our key strategic priorities and will play in integral role in delivering clear and customer-centric services.
This newly formed team will deliver further improvement in the triaging, prioritisation and allocation of customer complaints and enquiries and the identification of trends and emerging harms.
This is a rare and exciting opportunity to be involved in the design and establishment of this new, integral team.
**To be successful in this role you will demonstrate**:
- Strong customer service experience and a proven ability to lead teams to provide exceptional customer service.
- Strong leadership skills with ability to support, coach and develop team members to deliver quality, customer focused outcomes in a high-volume environment.
- Strong attention to detail and the drive to share insights, work collaboratively across teams and contribute to the ongoing development of a team.
- Strong written and verbal communication skills.
**What we need from you**
Salary Grade 7/8, with the base salary for this role starting at $110266 base plus superannuation
**Closing Date**:Thursday 27th February 2025 (9:59am)
**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
**Belong in our diverse and inclusive workplace**
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
**For more information, please visit**
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
-
Supermarket Team Leader
5 days ago
Sydney, Australia Retail Team Leader Opportunities Full time**Team Leader** We are a supermarket business that operates in the Western Sydney region and are looking for an experienced and exceptional Team Leader to join our team on a Full-Time basis. The positions reports directly to the Director. We have 4 retail stores around Sydney that specialises in Indian/ Sri Lankan and Asian produce & goods that are enjoyed...
-
Retail Coordinator
1 week ago
Sydney Western Suburbs, Australia Retail Team Leader Opportunities Full time**Retail coordinator - Wentworthville - Liverpool - Blacktown** We are a supermarket business that operates in the Western Sydney region and are looking for experienced and exceptional Team Leaders to join our team on a Full-Time basis. The positions reports directly to the Director. We have 4 retail stores around Sydney that specialises in Indian and...
-
Team Leader
2 weeks ago
Sydney, New South Wales, Australia Design Build Full timeTeam Leader - Service Supervisor | Electronic Security | TownsvilleJoin to apply for the Team Leader - Service Supervisor | Electronic Security | Townsville role at Design BuildTeam Leader - Service Supervisor | Electronic Security | Townsville1 day ago Be among the first 25 applicantsJoin to apply for the Team Leader - Service Supervisor | Electronic...
-
Team Leader
2 days ago
Sydney, New South Wales, Australia Buscojobs Full timeWe are looking for a Team Leader to join our team working 36 hours per week on a rota basis which includes working weekends.You will be working in a residential care home supporting people aged 18-65 who have learning disabilities, challenging behaviours and other medical conditions.The position is 36 hours per week with the option to work...
-
Team Leader
2 weeks ago
Sydney, New South Wales, Australia Uniting Full timeTeam Leader - headspace Primary Care, Mount Druitt Join or sign in to find your next job Join to apply for the Team Leader - headspace Primary Care, Mount Druitt role at Uniting Team Leader - headspace Primary Care, Mount Druitt1 day ago Be among the first 25 applicants Join to apply for the Team Leader - headspace Primary Care, Mount Druitt role at Uniting...
-
Team Leader
1 week ago
Sydney, Australia Ablepoint Australia Full timeAblepoint Australia provides an exceptional level of service to NDIS participants and we are seeking fun-loving individuals (female preferred) to join our team and be involved in our community of NDIS participants and assist them in thriving to achieve their goals. We are looking for a team player and organized Team Leader ready to take the next step in...
-
Team Leader
2 weeks ago
Sydney, Australia Sunnyfield Full time $60,000 - $80,000 per yearLead With Purpose at Sunnyfield: Make a Difference Every DayAre you a natural-born leader who loves empowering others, driving awesome outcomes, and making a real impact? Well, guess what? We've got the job for youWe're on the lookout for a passionate and dynamic Team Leader to join our vibrant Orchard Hills Hub. Reporting to the Senior Service Manager,...
-
Team Leader
2 days ago
Sydney, New South Wales, Australia Careers At Council Full timeJoin to apply for theTeam Leader - Civil Maintenancerole atCareers at Council1 day ago Be among the first 25 applicantsJoin to apply for theTeam Leader - Civil Maintenancerole atCareers at CouncilLead a dedicated team to enhance the infrastructure of Sutherland Shire.Drive innovation and continuous improvement in civil maintenance practises.Ensure a safe and...
-
Team Leader
2 days ago
Sydney, New South Wales, Australia beBeeLeadership Full timeJob Title: Team LeaderAbout the Role:We are seeking an exceptional Team Leader to join our dynamic team. As a key member of our organization, you will be responsible for leading and managing a high-performing team.Key Responsibilities:Lead by example, demonstrating excellent customer service skills and a passion for delivering results.Manage and motivate...
-
Team Leader
2 weeks ago
Sydney, New South Wales, Australia Uniting Full timeTeam Leader - headspace Primary Care, Mount Druitt Join or sign in to find your next job Join to apply for the Team Leader - headspace Primary Care, Mount Druitt role at Uniting Team Leader - headspace Primary Care, Mount Druitt2 days ago Be among the first 25 applicants Join to apply for the Team Leader - headspace Primary Care, Mount Druitt role at Uniting...