Customer Service Officer

7 days ago

Penrith, Australia Greater Bank Full time

**About the role**

We are seeking dynamic and motivated **Customer Service Officer** in the **Penrith Branch**. This is a **fulltime permanent** position with the hours of work being **Monday to Friday, 8:50am to 5:05pm**.

Our Customer Service Officer are motivated and driven to make a real difference for our customers. They put our customers first and always strive to do better for them. We are seeking individuals who share the same passion and will be just as committed to delivering the outstanding customer service that for our customers.

**What will your key responsibilities include?**
- Act as first point of contact, positively interacting with customers and building strong personal relationships.
- Identifying customer needs and offering appropriate solutions with our comprehensive range of products and services.
- Strive towards achieving personal targets.
- Work collaboratively to contribute to team and corporate performance expectations.

**What are we looking for?**
- Previous retail customer service experience, ideally from banking, retail and hospitality industries.
- Strong cash handling skills with an eye for detail and accuracy.
- Friendly and engaging approach to customers to be able to quickly identify customer needs and promote appropriate products and services.
- Proficient computer skills, and the ability to learn new systems.
- Positive attitude, with the ability to respond well within fast paced environment.
- Being able to adapt, with a willingness to embrace ever present change.
- Ability to work in a small team, while always encouraging those around you.

**About us**

We’re Greater Bank, part of NGM Group, and we’ve been helping the people of NSW and South East QLD with their banking needs for generations. Everything we do is driven by the goal of making a real difference to the communities we serve. We strive to do better, to keep surprising our customers with how good 100% customer-owned banking can be.

**What can you expect from us?**

As part of the NGM Group, employees can take advantage of the following work perks:
**Health and wellbeing**; Fitness passport, corporate health insurance and annual flu vaccination.

**Lifestyle and giving back; **Hotel discounts, 14 weeks paid parental leave, two community volunteers days and three recreational leave days per year.

**Professional advancement;** Flexible work arrangements, recognition programs and employee referral program.

  • Customer Service Officer

    21 hours ago

    Penrith Municipality, Australia BOQ Group Full time

    OverviewCustomer Service Officer - Penrith role at BOQ Group.About The RoleDo you have a passion for customer service and want to kickstart your career in banking? Are you an experienced customer service professional with excellent relationship building skills and a passion for delivering excellent service to customers?Join our dynamic team and unlock...

  • Customer Service Officer

    23 hours ago

    Penrith Municipality, Australia BOQ Group Full time

    OverviewCustomer Service Officer - Penrith role at BOQ Group.About The RoleDo you have a passion for customer service and want to kickstart your career in banking? Are you an experienced customer service professional with excellent relationship building skills and a passion for delivering excellent service to customers?Join our dynamic team and unlock...

  • Customer Service

    1 week ago

    Penrith, Australia Talent Gauge Full time

    Australian company with huge ambitions - Supportive and collaborative team environment - Huge scope for personal and professional growth **About the company** This is an opportunity to join a dynamic team in a fact paced, fun and collaborative environment, where you can genuinely build a career! Our client is an Australian manufacturer and distributor of...

  • Customer Service

    1 day ago

    Penrith, Australia Mitalent Full time

    A wonderful opportunity for an energetic Customer Service professional who will be the voice of the company when taking orders, enquiries, processing credits all whilst being able to represent an amazing brand! **Located in Eastern Creek with parking on site.** **Immediate Start! Work for a well established company in a friendly work...

  • Customer Service Representative

    23 hours ago

    Penrith, Australia IMB Bank Full time

    **Banking experience not required; excellent training provided**: - **Penrith location - Community minded and trusted bank** IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB’s purpose is to provide simple, competitive and authentic banking that helps our members and...

  • Customer Service Representative

    7 days ago

    Penrith, Australia The Automotive Group Full time

    **Penrith location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8.00am - 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone...

  • Customer Service Representative

    6 days ago

    Penrith, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Penrith Location**: - **$32.00 per/h + comm.**: - **Gtd 20hrs per week (8:00 to 12:00)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for...

  • Customer Service Representative

    1 week ago

    Penrith, Australia The Automotive Group Full time

    **Penrith location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8.30am - 11.30am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone...

  • Customer Service Specialist

    7 days ago

    Penrith, Australia St.George Full time

    **What’s the role?** As a **Customer Service Specialist**with St George, you will proactively engage with customers in-person and over the phone to uncover their financial needs, utilising your expert product knowledge to assist them in achieving their financial goals. You will refer customers to our specialist banking teams such as Home Loans and...

  • Service Advisor/office Administrator Wanted

    2 weeks ago

    Penrith, Australia Ultra Tune Penrith Full time

    Ultra Tune Penrith is looking for an organized and customer-focused **Service Advisor/Office Administrator** to manage bookings and handle the day-to-day administrative tasks in our busy workshop. If you enjoy working in a fast-paced environment and have a passion for customer service and organization, we want to hear from you! **What We Offer**: - A...