Patient Services Assistant

Reference Number
- 57397
- Employment Type
- Part Time Ongoing
- Entity
- Monash Health
- Department
- General Services
- Location
- Kingston Centre, Cheltenham Vic
- Position Summary
- Rostered permanent part-time position

**Patient Services Assistant - Kingston**

**Permanent part-time position**

**(35 hours per fortnight)**

**Working in Healthcare has never been more important or meaningful**

**Our Journey**:
Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.

The General Services department at Kingston Hospital requires qualified Patient Services Assistant who are customer focused, who enjoy working in a busy team environment and helping others deliver outstanding services. You must be team focused and passionate about making out patients feel comfortable and safe.

**Rostered permanent part-time Patient Services Assistant position covering**:

- Monday to Sunday
- AM and PM shifts
- 35 hours per fortnight

**A Day in the Life**:
Responsibilities will include but not limited to:

- Ward cleaning
- Managing waste
- Floor scrubbing
- Late discharges
- Bed making
- Assisting nursing staff as requested

**Personal Level**:

- Excellent verbal & written communication skills
- A commitment to delivering excellent customer service
- Holds a strong commitment to working effectively as part of a team
- Takes pride in your work with great attention to detail
- Has great time management skills and ability to prioritise tasks
- Flexibility to change shifts or cover staff leave at short notice

**What you Need**:

- Certificate III Health Services Assistant (Essential)
- Previous experience as a patient services assistant (Essential)
- Food Handlers Certificate - Level 1
- Excellent understanding of patient identification procedures.
- Ability to comprehend and follow written instructions and procedures
- Able to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures
- A strong commitment to working effectively as part of a team

**In Return**
- A supportive environment
- A great service to the patients in our care

**Monash Health is a great place to work**

Our employees enjoy a range of benefits including:

- Salary packaging options that increase your take-home pay
- A comprehensive Health and Wellbeing program
- Free flu vaccinations
- Private health insurance at discounted rates
- Health imaging services

Monash Health is the largest public health service in Victoria, employing more than 20,000 people who work across 40 locations delivering healthcare services through our five hospitals and our extensive network of rehabilitation, aged care, community health and mental health facilities

We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.

**How to Apply**

Applications are only accepted that are submitted via the Monash Health online Mercury System (e-recruit).
- Cover letter
- Current CV - Outlining current work experience
- Certificate III in Health Services Assistance
- Covid19 vaccination certificate - Showing evidence of 3 doses
- Victorian Working with Children Check (if held)