Service Attendants

We are seeking bubbly, energetic, professional team players who display exceptional customer service to join our Service Attendant team.

As a frontline team member, you will have the opportunity to train and work across other departments including Bar, Bistro, Gaming, Reception, Cellar, Concierge, Functions & Events - just to name a few Equally, if you are after career development you have also come to the right place.

We will provide all the necessary training for you; all you have to bring is a can do attitude and be willing to go the extra mile to complete the job to a high standard.

**About You**
- Ability to work a flexible rotating shift roster.
- No experience necessary. We provide all the training you need
- Possess a passion for delivering excellent customer service.
- Impeccable grooming, presentation and communication skills.
- The ability to work both independently and in a team environment.
- ** Current NSW RSA & RCG competency card**

**Benefits**:

- Free Parking on-site
- Uniform provided
- Employee discounted meals
- Employee Health & well-being benefits
- A roster 2 weeks in advance
- Brand new facilities
- Opportunity to grow your career in one of the States leading venues
- Working hours available across a 7 day period
- Job security in a business that has been in operation for over 60 years

**Scope of the role**:

- Greeting and providing exceptional customer service to our customers
- Suggestive selling and recommendations
- Delivering and introducing our meals and drinks
- Assisting in the bar making cocktails, mixed drinks, wine and beer
- Greet, seat and welcome customers
- Educates and informs customers of basic food and wine pairing
- Amazing customer service with a smile

**Skills & experience**:

- Excellent customer service & communication skills
- The ability to work under pressure
- Prioritise effectively while maintaining a clean environment
- Have a friendly and professional attitude
- Excellent personal presentation
- Current NSW RSA/RCG essential (or willing to obtain before your start date)

**Culture**:

- Together our Customer Service team promote a calm and respectful workplace and culture, one of team work and fun where you can grow your skills and knowledge for career growth.

**Company Advocacy**:

- Promote an environment founded on ICC Group values: Human Dignity, Cohesion, Accountability, Community Mindfulness, Integrity.
- Advocate ICC Group in all dealings with guest and colleagues and present a professional image in all dealings with the public, suppliers, and regulators.

**Club Trading Hours at Menai are: Sunday to Wednesday 10am to 12am, Thursday 10am to 1am and Friday and Saturday 10am to 2am.