Rostering Administrator

Highly Regarded Disability Support Provider
- Supportive and Inclusive team environment
- Part time position (4 days a week)

We are looking for a highly organised individual with excellent time management, communication and problem solving skills to join our Disability Support team. This is an existing role, reporting to the Operations Manager and work closely with the other team members in the Operations and Finance team. Your responsibilities will include:

- Developing and administering all employee rosters; including troubleshooting any issues that arise such as alterations, participant cancellations and employee absences
- Being the key point of contact for participants, support workers and management; responding to all queries within a timely manner, escalating issues as necessary to the Operations Manager; willingness to balance the intricacies of participants' choice and control, business restraints as well as the SCHADS Award.
- Providing administrative and operational support to the Disability Support team

**What we are looking for an individual with**:

- Experience (6 months +) in an administration role supporting multiple different stakeholders in a variety of locations
- Problem solving skills identified as key capability of the position
- Previous experience in a rostering role is desirable
- Proven experience providing a high level of customer service to both internal and external stakeholders
- Sound understanding of the SCHADS Award desirable
- Excellent accuracy and attention to detail
- Strong organisation and time management skills
- Excellent communication skills, verbal and written, and can keep on top of communicating multiple things with many different people at once.
- Strong computer skills with the ability to pick up new technology quickly

**Job Type**: Part-time

**Salary**: $28.32 - $32.21 per hour

Expected hours: 30 per week

Schedule:

- Day shift

Application Question(s):

- Do you have experience preparing work rosters?
- Do you have customer service experience?
- Which of the following Microsoft Office products are you experienced with?
- Do you have a current Working With Children (WWC) Check?
- Do you have experience in administration?

Work Authorisation:

- Australia (preferred)

Work Location: In person