On-site Technician

1 week ago


Brisbane, Australia Fujitsu Full time

**On-Site Technician**

**We are Fujitsu**

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

**About the role**

Provide technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting, problem resolution and maintenance. Responds to customer questions regarding operation and malfunctions. Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction May be mobile or based on site at a customer building or campus.
- Support of desktop, infrastructure and services across multiple technology streams including, Hardware, OS, Software, Networks, Server, Print etc.
- Respond to, resolve incidents and SRs within agreed SLA, and follow Fujitsu breach reporting process for any failed SLAs.
- Maintenance and housekeeping of customers physical infrastructure including but not limited to desktop equipment, peripherals, telephony, print devices, audio/visual conferencing equipment.
- Manage customer expectations by keeping them updated as their case progresses, notifying of any delays.
- All customer interactions and activities are logged and maintained in the correct client ITSM tool.
- Ensure that all Timesheets and project efforts are accurately recorded and submitted on time as per company requirements.

**About you**
- Experience troubleshooting and maintaining PCs in a Windows environment.
- Experience with end user technology support, Windows family of Operating Systems, XP, (Windows 7 an advantage)
- Strong customer focused approach in dealing with clients.
- Proven experience with desktop management tools.
- Proven experience in Desktop, Laptop, Smart devices, and printer troubleshooting.
- Proven experience in troubleshooting software conflicts and performance issues.
- Proven experience in use desktop diagnostic tools.
- Basic knowledge of the ITIL framework.
- Current or Reinstatable AGSVA Clearance

**Why Fujitsu?**

We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organisation to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in class reward and recognition programs flexible work, volunteering leave and more.
- We live our values of aspiration, trust and empathy, all day, every day.

**Search Firm Representatives Please Read Carefully**

**For Security Cleared Roles - PLEASE NOTE**:


  • On-site Technician

    4 days ago


    Brisbane, Australia Fujitsu Full time

    About the job On-site Technician **On-site Technician** **Brisbane** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of...


  • Brisbane, Queensland, Australia beBeeConstruction Full time $100,000 - $120,000

    We are seeking a seasoned Senior Site Technician to assist the Project Manager in overseeing day-to-day site operations, ensuring efficient trade management and compliance with Work Health and Safety protocols. About the Role This is an exceptional opportunity for a skilled individual with extensive experience in commercial construction to join our team and...


  • Brisbane, Australia Fujitsu Full time

    About the job Advanced On-site Technician **Advanced On-Site Technician** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the...

  • On-site Technician

    1 week ago


    Brisbane, Australia Fujitsu Full time

    About the job On-site Technician **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. **About...


  • Brisbane, Queensland, Australia Boeing Riv Site Full time

    The OpportunityWe are seeking an experienced Maintenance Technician to support the Mission Systems Simulation Laboratory located in the Brisbane CBD. This is an exciting opportunity for someone with experience in the electronics, communication and/or networking. As the local Ground Support Systems Maintenance Technician, you will be responsible for the...


  • Brisbane, Queensland, Australia Saab Full time $104,000 - $150,000 per year

    The roleThe Senior Site Security Technician will plan and perform maintenance activities, perform and support planned and reactive maintenance of the Saab deployed system and subsystems as appropriate for the Saab OneView software installations at the Southern Queensland Correctional Precinct in Gatton, QLD.Further, the successful candidate will:Plan and...


  • Brisbane, Queensland, Australia Saab Australia Full time $80,000 - $120,000 per year

    The roleThe Senior Site Security Technician will plan and perform maintenance activities, perform and support planned and reactive maintenance of the Saab deployed system and subsystems as appropriate for the Saab OneView software installations at the Southern Queensland Correctional Precinct in Gatton, QLD.Further, the successful candidate will:Plan and...

  • Field Technician

    2 weeks ago


    Brisbane, Australia Modis Full time

    **ob Title: Field Technician** **Contract duration: Rolling contract up till 3 years** **Client: Nokia** **Location**:Brisbane/ACT** **Main Purpose of the Role**: Field Technician - Installation / Commissioning / Integration / Troubleshooting / hardware reconfiguration / Antenna Optimization / Troubleshooting / Reporting / Site Audits / Operational &...


  • Brisbane, Queensland, Australia Soldier On, Ltd Full time

    The Integration & Commissioning Technician forms part of a dynamic Weapons and Weapon Systems team based at our Military Vehicle Centre of Excellence (MILVEHCOE) Redbank, Brisbane. You will work closely with skilled Technicians, Mechanics and Team Leads, reporting directly to the Production Manager to play a key role in integrating and commissioning...


  • Brisbane, Queensland, Australia Boeing Riv Site Full time

    **The Opportunity**Maintenance Repair and Overhaul (MRO) Services team are looking for the next generation of **Aircraft Line Maintenance Technicians**to start their career in aviation. As our newest Aircraft Technicians,you will be responsible for gaining skills and experience in maintenance and modification of the various aircraft systems and associated...