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Des - Inwork Support Coach
2 weeks ago
**Company Description** Who we are**:
atWork Australia is a leading employment services provider across Australia. Our passion is to support Australians who are living with a disability, injury, health condition or require additional support to find sustainable employment.
**Job Description** The Position**:
We have an exciting opportunity to join our InWork Support Coach team in **Werribee.** If you’re looking for work with purpose that has that ability to change peoples’ lives for the better, we want to hear from you.
The InWork Support Consultant’s role is to support our clients once they have a job, and work with employers, ensure long-term sustainable employment.
On a typical day as an InWork Support Coach you might be:
- Ensuring all placed clients are supported and contacted at least fortnightly;
- Providing on the job support to participants and employers to ensure Participants maintain sustainable and ongoing employment
- Identify areas where additional training is required and facilitate this support where appropriate;
- Assisting with management of claims;
- Escalating risks or concerns through appropriate channels; and
- Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process.
**Qualifications** Attributes and Experience**:
- Experience in a customer service or client facing role, minimum one year’s experience;
- Ideally, demonstrated experience of working with people overcoming challenges;
- Happy and confident liaising with multiple external and internal stakeholders;
- Confident working with KPIs and targets.
**Additional Information** What we will give you**:
- Ongoing career development and national opportunities;
- Access to MedHealth Academy including your own professional development plan;
- Opportunity to complete a Certificate IV in Employment Services *conditions apply;
- Job stability and guaranteed full-time hours;
- Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave.
**APPLY NOW**
**A fantastic place to work.**
atWork Australia strives to create a working environment that is supportive, friendly and focused on everyone working together as a team. We foster a fun yet high-performing culture, where we work together, collaborate, and help each other thrive.
**A passion for helping people.**
**You are welcome here.**
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
