Club Manager

An opportunity has arisen for an outstanding Sales and Customer service orientated team member with an infectious personality to work as the **Club Manager **in a local community-focused gym.

**Anytime Fitness is on a mission to Make Healthy Happen, and we need YOU to help us achieve this**

**Who we are**:
**We own Multiple Anytime Fitness clubs across Adelaide & now have positions available in our Mitchell Pk Club.**

We're looking for someone who is outgoing, has a willingness to learn, highly organised and able to deliver a premium level of customer service. When you are part of our team, you will learn and grow within. If you are highly driven and have a can-do attitude, we will help with the rest. We love to have fun and when you join our team you become part of a family dedicated to helping your community become the best version of themselves.

**The applicant we're looking for must be**:

- Ambitious, driven, and 100% committed in learning new skills and ideas.
- Hardworking, organised & passionate of your environment whilst having a high level of attention to detail.
- Customer service focused, aiming for the best outcome for both the member and the gym.
- Be sales driven in working towards kpi's & monthly targets.
- Excellent verbal & written skills
- You love health and fitness and are passionate about helping people
- Tech-savvy Anytime Fitness has market-leading Apps to help our members, so you’ll need to be handy with online platforms, social media, and a smartphone.
- Able to promote the gym, whilst having fun & achieving high sales targets daily.

As our Club Manager, you are the face our members see every day. Using your passion and exceptional customer service experience, we want you to create a fun and non-intimidating atmosphere for all members.

**Some of your responsibilities will include**:

- New memberships: following sales processes to convert prospect enquiries into membership sales.
- Completing customer service activities; including responding to member enquiries and service calls.
- Work within our group to inspire the team to achieve their goals and KPI's.
- Tidying & cleaning the gym floor and maintaining the club standards, not limited to but including the ability to adhere to strict Covid-19 safe management plans as well as spending general floor time talking to members and creating a friendly community-based environment.
- Work with the PT team and staff to create video & photo content for the Social Media pages such as fitness tips, health tips, training & technique guides & update our social media page.
- Accurately track your daily activity across multiple Microsoft Excel spreadsheets and reports.

**The role is full-time, primarily Mon-Fri with the occasional Sat and you must have the following or be able to obtain**:

- First Aid/CPR
- Working with Children’s Check DCSI
- Police Clearance

**What you can expect from us**:

- Free gym membership
- Generous bonus structure
- Fun and positive team environment
- Full training, support & personal development opportunities
- Further promotional opportunities

**Previous customer service and sales experience in retail or similar sectors is highly desirable.**

**Proficiency in using computers and social media platforms is a must.**

**An interest in a healthy lifestyle is important, we don't need you to be an athlete, just be able to promote your values to our members.**

Please keep your resume to 1 page and include a separate cover letter about what you value and why this makes you the superstar we need.

We want to hear why you are the perfect person for the role. If your resume and cover letter are generic, not explaining why you are suited to our team it will not be considered.

**Salary**: From $55,000.00 per year

**Benefits**:

- Gym membership

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Blackwood, SA 5051: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person