Clinic Concierge

2 weeks ago

Neutral Bay, Australia LCA NEUTRAL BAY Full time

**About the Team**:
Laser Clinics has been in the confidence business since 2008, offering transformative beauty solutions that reignite clients’ inner confidence. Our team combines market-leading expertise and technology to provide medically backed treatments and tailor-made solutions.

Our purpose is clear: we help more people feel GOOD in their own skin as everyone deserves to feel confident INSIDE & OUT. Our vision is to globally lead in skincare, by locally leading in experience. Our mission is simple: be the one they rave about

**Lead Our Confidence Journey as Clinic Concierge at Laser Clinics Neutral Bay**

As our Clinic Concierge, you will be the face and ambassador of our brand, offering a world-class customer experience from the moment clients walk through our doors to the time they leave by:

- ** Welcome Clients with a Smile**: Create an inviting atmosphere for all clients as they enter our clinic, ensuring they receive outstanding support and care throughout their visit.
- ** Uphold Pristine Standards**: Maintain immaculate clinic cleanliness and organisation to the highest standard.
- ** Promote Sales and Rebooking**: Meet and exceed KPIs for product sales and client rebooking.
- ** Guide and Educate Clients**: Offer pre
- and post-care advice and recommend suitable skincare products.

**We'd feel ELECTRIC if you have**:

- ** Problem-solving skills**: Approach challenges with a solution-oriented mindset.
- ** Sales and Customer Service Expertise**: Excel in customer-facing roles and thrive in a retail environment.
- ** Flexibility**: Adapt to a schedule that includes late-night trading, weekends, and public holidays.
- ** Professional Presentation**: Maintain a polished and professional appearance.

**To help you feel DREAMY at Laser Clinics, we offer**:

- ** Innovative Environment**: Access the latest trends and technologies in aesthetics.
- ** Supportive Team**: Collaborate with a dedicated, passionate team, where the energy is always ELECTRIC. Access to Employee Assistance Program (EAP).
- ** Generous Benefits & Monthly Incentives**: Enjoy complimentary laser hair removal, skin treatments, and substantial discounts on a wide range of treatments, products, and injectables.
- ** Learning & Development**: Access the best training to upskill and enhance your career, empowering you to feel FIERCE.
- ** Global Mobility**: Potential opportunities for international movement within our worldwide network.
- ** Longevity & Job Security**: Be part of a stable and growing industry.
- ** Franchising Opportunities**: Potentially buy into the business as a franchisee and grow with us.

**Ready to help others FEEL WICKED? Click the 'Apply' button and submit your resume and a cover letter explaining your experience and why you're a perfect fit for this position.**

lifeatlaserclinics #thescienceoffeelinggood

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