Reception / Admin Assistant- Camberwell

2 weeks ago

Camberwell, Australia Regis Aged Care Full time

**General information**:

- Position number
- 50500775
- Posted date
- 03-Feb-2025
- Closed date
- 25-Feb-2025
- Business unit
- Residential Aged Care
- Division
- Southern Operations
- Office location
- Camberwell

**Description and requirements**:

- Are you ready to take the next step in your career within the Regis family?

Our brand-new home
- Regis Camberwell is hiring Don’t miss your chance to be part of this exciting journey and make a significant impact on the lives of our residents.
- Situated in the heart of Melbourne’s inner east, Regis Camberwell will feature 112 resident rooms throughout its four-level complex. Each room will offer contemporary amenities and generous living space which emphasises Regis’ dedication to providing the highest quality of care.

**About the role**

This is a dual role for both Receptionist and Admin Assistant. The Receptionist fulfils a key customer service role within the facility, warmly welcoming visitors and effectively responding to customer enquiries. Co-ordinating and contributing to facility administrative tasks, the Receptionist plays an important role in delivering positive service outcomes for existing and future residents, visitors, employees and volunteers.

Please note this role requires 3 days per week only

The position will essentially undertake to:

- Actively ensures the facility is presented to the highest standard through both the physical environment and presentation and engagement of residents and families
- Coordinate and maintain accurate reports, communications and superior information systems in accordance with position needs
- Actively contribute to Workplace Health and Safety and other company requirements
- Key Responsibilities
- Undertake activities in the daily cleaning and housekeeping program to meet resident’s needs.
- Encourage and empower all residents and staff to bring cleaning and housekeeping service related matters to your attention.
- Maintain resident privacy and confidentiality.

**About You**

**Technical attributes**:

- Customer service experience in a fast paced environment
- High level of administration skills
- Intermediate MS Word literacy skills
- Intermediate Excel and PowerPoint skills
- Strong typing skills
- Excellent written and verbal communication skills
- Strong attention to detail
- Commitment to process, accuracy and timeliness

**Personal attributes**:

- Outstanding organizational skills and ability to prioritise and multi-tasks
- A warm and personable disposition
- Strong customer service ethos
- High level of personal presentation standards
- Effective at building internal and external stakeholder relationships
- Is proactive and focuses on continuous improvement
- Demonstrates initiative
- Understands and deals well with ambiguity
- Proactive, hard working, enthusiastic
- Flexible & approachable

To work in residential aged care, you will need to provide satisfactory background checks, supply a NDIS worker screening clearance, seasonal Influenza vaccinations, proof of work rights and certification proof.

**To apply**

If this sounds like the ideal role for you and you have the skills and experience we're looking for, we'd love to hear from you Express your interest today.

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