Manager, Digital Business Analysis

1 week ago

Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Region**: VIC- Melbourne CBD

Lead an amazing team of Business Analysts working on innovative digital business outcomes across the enterprise. Support the team with workload and capacity management, ensuring consistency in ways of working and growing maturity in how business analysis is conducted at NAB.
- **Join NAB in our Digital Customer Domain with a consumer rating of #2 in the market**:

- **Be a part of something big and make an impact - work alongside 4 BA Managers leading a team of Business Analysts**:

- **Support innovative, award-nominated work ensuring quality outcomes for customers and colleagues**

**Key Responsibilities**:
**Business Analysis Practice**
- Define best practice of Business Analysis within Digital platform.
- Ensure that standards are set, agreed and achieved to support successful delivery of projects.

**Planning & Engagement**:

- Collaborates with key stakeholders across business and technology to complete the required artefacts and capture necessary inputs.
- Works with the team to produce high fidelity estimates by providing crystal clear requirements definitions.
- Typically works ahead of the Team to elicit requirements for the next Sprint's Stories.
- Proactive around risks, issues, blockers and raises them as soon as possible.

**Your Skills and Experience**:

- **Customer Focus**: Building strong customer relationships and delivering customer
- centric solutions (e.g. customer centric view of product development).
- **Strategic Mindset**: Seeing ahead to future possibilities and translating them into breakthrough strategies.
- **Plans & Aligns**: Planning and prioritising commitments aligned with organisational goals (e.g. prioritization of product development process).
- **Collaborates**: Building partnerships and working with others to meet shared objectives, including the ability to facilitate team input and drive co-development of product design.
- **Customer Behaviour and Preferences**: Ability to predict and motivate the behaviours and preferences of existing and desired future customers.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.

**Join NAB

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