Duty Manager

**Introduction**:
We are on the journey to become the most iconic hospitality group in the world led by phenomenal people. We aim to achieve this by creating an environment for our people to thrive in and deliver exceptional experiences. By joining the team at The Vineyard you can be part of the adventure
Our newly built, multi-million-dollar hospitality precinct looks to redefine hospitality in North-Western Sydney. With state-of-the-art facilities including a brand new bistro, lounge bar, recently opened cafe and outdoor beer garden, high end gaming room, 3 accommodation blocks and a bottleshop this is a truly multi faceted venue. With more renovations to come in 2025 and beyond, we will double the venue's seating capacity while delivering exceptional experiences across all outlets.
**About this role**:
As an energetic, passionate and experienced Duty Manager you will join the management team to drive and deliver exceptional experiences for our customers each and every day. You will be responsible for leading and mentoring the team whilst managing a variety of shift operations, working closely with the Senior Duty Managers and General Manager.
**About you**:
You will be a positive and passionate manager with a demonstrated history of working in high volume, fast-paced multi-faceted venues. In addition, you will be motivated to work hands-on having a presence on the floor while supporting our team to deliver exceptional experiences. You will work to create an environment when our staff are inspired to thrive and develop themselves and positively impact the venue. In addition, you will need to demonstrate the following:

- At least 2 years’ experience as a Duty Manager, in a similar large, multi-faceted venue, across all aspects of F&B in particular supporting busy bistro operations.
- Confident in venue close-down operations
- Availability to work a flexible roster that will include some early mornings, nights and weekend shifts.
- Current NSW RSA/RCG and advanced ARCG
- Experience using IdealPos and Deputy would be advantageous
- Humble, down to earth, able to use initiative & show exceptional leadership skills
- Able to remain calm under pressure creating a collaborative and productive energy across the team
- Able to think on your feet, problem-solve on the run and be adaptable
- Highly organised and can maintain high consistency in service

**Some of the perks**:

- Above market salaries
- Employee discounts in all venues across our Group.
- Opportunity to thrive and progress your career
- Supportive and engaging team culture
- 24/7 Employee Assistance Program