Technical Product Support Specialist

1 week ago

Sydney, Australia Johnson Controls Full time

**The company**:
**About this opportunity**:
As the Technical Product Support Specialist you will coordinate the facilities across Australia to ensure effective management of the facilities including, environmental & sustainability, repairs & maintenance.

**Responsibilities**:

- Liaise with Sales and Technical Services managers and staff to achieve timely and best available Technical Support experience for customers throughout ANZ
- Coordinate and prioritise technical support site visits in the Sydney metropolitan area, Queensland regional, and as directed by the ANZ Technical Services Manager
- Facilitate continuing support and mentoring of TFPP products, with a high level of professionalism in the day-to-day dealings with internal and external customers
- Develop technical expertise of JCI Fire Detection products
- Develop technical expertise of customers by development, promotion, and delivery of agreed and effective training and mentoring programs
- Is dedicated to meeting the expectations and requirements of internal and external customers
- Gets first-hand customer information and uses it for improvements in products and services
- Acts with customers in mind
- Establishes and maintains effective relationships with customers and gains their trust and respect

**What we are looking for**:

- Diploma in Electronics or 6 years in Fire industry programming Detection Systems
- Excellent written and verbal communication skills
- Strong knowledge of JCI Detection Products
- Willing to train customers
- Willing to assist customer both onsite and offer technical support off site

**How to Apply**:
LI-JS4

  • Product And Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Why Flextool and Dulux Group?As part of Dulux Group, Flextool offers the stability and resources of a large global business—with the energy and agility of a close-knit local team.You'll be surrounded by people who are passionate about what they do, eager to learn, and ready to support you every step of the way.We believe in Imagining a Better Place—for...

  • Technical Product Specialist

    2 weeks ago

    Sydney, Australia WiseTech Global Full time

    At WiseTech Global, our people and teams worldwide are aligned in our vision to create the operating systems for global logistics. At the core of our innovation is our flagship product, Cargowise. Due to our forward-thinking development approach Cargowise saw over 750 enhancements last year alone. As we continue this growth we are on the lookout for...

  • Product And Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Why Flextool and DuluxGroup?As part of DuluxGroup, Flextool offers the stability and resources of a large global business—with the energy and agility of a close-knit local team. You'll be surrounded by people who are passionate about what they do, eager to learn, and ready to support you every step of the way.We believe in Imagining a Better Place—for...

  • Technical Product Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $80,000 - $100,000

    Job Role OverviewThe role of a Technical Product Specialist involves providing expert technical support to customers, partners and resellers for ESET products. This includes delivering top-notch product assistance, responding to customer inquiries and resolving any issues that may arise.Main ResponsibilitiesOffer superior technical assistance to customers,...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $130,000

    Job Title: Technical Support SpecialistA Technical Support Specialist is required to provide technical assistance to customers. The successful candidate will troubleshoot and resolve customer technical issues, collaborate with internal teams, and develop technical expertise.Key Responsibilities:Resolve customer technical queries in a timely manner.Develop...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $45,000 - $65,000

    Job Title: Technical Support Specialist\About the Role:\We are seeking a skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers, troubleshooting complex technical issues, and collaborating with internal teams to resolve customer...

  • Production Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $120,000 - $150,000

    Technical Support Lead JobOverviewThis position requires an experienced technical support professional to lead the establishment of a world-class technical support function. The successful candidate will ensure that production engineering teams can focus on innovation while maintaining exceptional platform reliability and customer experience.The role...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $88,000

    Job Opportunity: Technical Support SpecialistWe are seeking a dedicated and skilled Technical Support Specialist to join our team.About the Role:Provide exceptional customer support and service for PC's, software, and related peripherals.Maintain a high level of technical knowledge on technology and entertainment products to address customer queries.Resolve...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeSupport Full time $130,000 - $175,000

    Job OpportunityAs a Technical Support Specialist, you will be responsible for resolving customer technical issues through troubleshooting and problem-solving.Key ResponsibilitiesInvestigate and resolve customer technical issues by collaborating with internal teams and leveraging troubleshooting tools and practices.Develop and maintain technical expertise to...

  • Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeSupport Full time $120,000 - $160,000

    **Job Title:** Technical Support SpecialistAt our organization, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support engineering organization, you will be responsible for delivering exceptional customer service and technical expertise to our clients.The ideal candidate will have a strong background in...