Night Manager

6 days ago

Sydney, Australia IBIS Full time

**Company Description**
Accor's Ibis Sydney Airport is looking for a rising star to join the team as Night Manager

Ibis Sydney Airport is 3.5* Hotel with 200 Rooms right in the Sydney Airport precinct and close to the domestic terminal. At Ibis Sydney Airport, our reception is our un-official director of first impressions You lead with making every person feel welcome and create memorable experience, right from GO

We are seeking a passionate, guest-focused Night Manager, to join the Front Office Leadership team.

As a Night Manager at Ibis Sydney Airport, you will lead and supervise the Front Office Department's operational functions throughout the night.
- Lead and supervise night shifts, ensuring safety, security, and a seamless guest experience.
- Cross check and balance work completed during the day for all outlets on shift
- Prepare reports on a daily, weekly and monthly basis.
- Manage overnight reservations and check-ins, providing efficient and friendly service.
- Maintain responsibility for the overall auditing and administration function of the night team.
- Generate reports for management, offering valuable insights into daily hotel operations

**Qualifications**
- Experience in Hotel Front Office or similar role.
- Ability to work night shifts (11pm-7:30am) across a rotating roster including weekend work and public holidays.
- Strong interpersonal and problem-solving skills.
- Preferred experience using Opera Cloud
- Exceptional communication skills both written and verbal.

**Additional Information**
- **
What is in it for you**:

- ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage
- Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
- Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun

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