Program Coordinator

4 days ago

Lismore, Australia Northern Rivers Community Gateway Full time

**Lead a dynamic team in a community-focused, person-centred organisation.**
- Permanent part-time position 21 hours a week
- Based in Lismore, NSW
- SCHADS Award Level 5 + Super + Generous Salary Packaging (increase your take-home pay)
- Bonus leave in December and January on select days

Are you passionate about leading inclusive, trauma-informed, and evidence-based services in sexual and reproductive health?

Join our welcoming team at Northern Rivers Community Gateway and coordinate a vital health program that empowers people through compassionate, community-led care.

**About Us**
Since 1976, Community Gateway has supported vulnerable and disadvantaged individuals across Northern NSW. We are a QIP-accredited, child-safe, values-led not-for-profit organisation with a strong commitment to social justice, inclusion, and person-centred care.

We deliver a wide range of services including trauma counselling, financial capability programs, homelessness support, emergency relief, and accredited outside school hours care.

**About the Role**
This exciting opportunity is to coordinate our Choices Program - a sexual and reproductive health clinical service.

Reporting to the Senior Manager - Service Delivery, you’ll lead a multidisciplinary team, support clinical operations, and oversee program delivery in line with Community Gateway’s values and practice framework.

You’ll play a key role in delivering holistic support to clients while also managing systems that ensure quality, compliance, and continuous improvement.

**Key Responsibilities Include**:

- Leading and supporting a multidisciplinary team, including GPs and Nurses
- Overseeing daily program coordination, including appointment triage and clinic operations
- Developing, coordinating, and delivering health promotion activities and community education initiatives aligned with sexual and reproductive health priorities
- Ensuring service quality, safety, and legislative compliance
- Driving continuous improvement and community engagement activities
- Building partnerships and representing the organisation at intersectoral forums
- Coordinating program planning, reporting, and risk management activities

**About You**
You are a confident and organised leader with a strong background in health promotion or community health. You have excellent communication and stakeholder engagement skills, and a values-led approach to delivering inclusive, responsive services.

**Essential Criteria**:

- Tertiary qualifications and/or equivalent experience in health promotion
- Demonstrated experience leading a community health team
- Knowledge of service innovation and reform in the human services sector
- Strong communication and relationship-building skills
- Well-developed organisational and time management skills
- Computer literacy and experience with medical software systems

**Additional Requirements**:

- NSW Working with Children Check
- National Police Check
- NSW Driver Licence

**How to Apply**

Please include a **1-page cover letter** outlining how you meet the essential criteria. Only applicants who address the selection criteria will be considered.

For general queries, please contact:

- Senior Manager - Service Delivery, Sarah Hughes: 0458 673 558

Northern Rivers Community Gateway is an equal opportunity employer.

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