Owner Services Consultant
3 days ago
**Put the World on Vacation**
At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.
- Responding to inbound customer enquiries with confidence and enthusiasm leading to a positive resolution.
- Maximising conversion of incoming calls into confirmed bookings by proactively offering the most appropriate holiday solution.
- Providing professional and compliant advice to customer enquiries and actively promoting additional services and programs including, but not limited to, Owner Education, Lifestyle by Wyndham, Travel by Wyndham, Wyndham Rewards, Owner Enhancements
- Managing time effectively to contribute to the achievement of department Service Levels and maximizing potential of productivity.
- Working both individually and as part of the Owner Services team towards achieving weekly and/or monthly targets.
- Maintaining the appropriate administration relating to accommodation enquiries.
- Assisting Club Wyndham and affiliated resorts with arrival information and facilitating guest enquiries.
- Taking responsibility for the accuracy of Owners’ reservations activity and responsibility for the collection of monies due and refunds.
- Taking ownership to resolve customer complaints and overcome objections through strong conflict resolution skills
- Responding to all forms of written owner correspondence in a prompt and professional manner.
- Actively participating in group meetings and training.
- Participating in cross-training to assist in other departmental roles including inventory, allocations, sales and exchanges.
- Other duties as assigned by the Manager Owner Services
- Adhere to all policies and procedures relating to Workplace Health and Safety ensuring the safety of yourself and all other people who may be effected by your conduct in the workplace.
- Display a _Count On Me_ service to all internal and external parties.
- Display innovation through inspiring, creating and improving processes and products.
- Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
- Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
**A Place for Everyone**
Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.
-
Sales Consultant
3 days ago
Bundall, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...
-
Sales Consultant
7 days ago
Bundall, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...
-
Sales Consultant
2 weeks ago
Bundall, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...
-
Sales Consultant
2 weeks ago
Bundall, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...
-
Travel Consultant
2 weeks ago
Bundall, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...
-
Virtual In-house Sales Consultant
2 weeks ago
Bundall, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...
-
Virtual in House Sales Consultant
2 weeks ago
Bundall, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...
-
Remote Sales Consultant
2 weeks ago
Bundall, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...
-
Virtual Sales Consultant
2 weeks ago
Bundall, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...
-
Travel Consultant
5 days ago
Bundall, Australia Travel + Leisure Co. Full time**We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...
