Retail Customer Service Officer

4 days ago

Mount Barker, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Casual shifts available Monday to Friday between 8.45am-5.06pm after training
- A chance to make positive impact on the customers and communities you serve
- Willingness and ability to work at the following Post Offices: Mount Barker, Strathalbyn, Murray Bridge, Goolwa, and some metro Post Offices as required.

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Officers

    4 days ago

    Mount Barker, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **SA, Adelaide Hills Recreation Centre - Mount Barker 5251** - Great career paths and development with an entrepreneurial organisation - Part time position - Opportunity to make a real difference to our community This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive...

  • Customer Service Officer

    3 weeks ago

    Mount Barker, South Australia Davies Stewart Consulting Pty Ltd Full time

    Would you like to earn some extra cash? Davies Stewart have a fantastic temporary opportunity located in Mount Barker.Are you a skilled Customer Service Officer seeking a flexible temporary position to fit your schedule?This is a fantastic opportunity to join a local council and support a close-knit team. This role requires strong communication skills and a...

  • Customer Service Officer

    3 weeks ago

    Mount Barker, South Australia Davies Stewart Consulting Pty Ltd Full time

    Would you like to earn some extra cash? Davies Stewart have a fantastic temporary opportunity located in Mount Barker.Are you a skilled Customer Service Officer seeking a flexible temporary position to fit your schedule?This is a fantastic opportunity to join a local council and support a close-knit team. This role requires strong communication skills and a...

  • Retail Customer Service Officer

    2 weeks ago

    Mount Ommaney, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    2 weeks ago

    Mount Ommaney, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    2 days ago

    Mount Ommaney, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Telstra Retail: Part Time Customer Service

    6 days ago

    Mount Barker, Australia Telstra Full time

    Employment Type Permanent Closing Date 2 Oct 2024 11:59pm Job Title Telstra Retail: Part Time Customer Service & Sales Consultant MT BARKER Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...

  • Retail Customer Service Officer

    2 weeks ago

    Upper Mount Gravatt, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Telstra Retail: Casual Customer Service

    6 days ago

    Mount Barker, Australia Telstra Full time

    **Employment Type**:Casual **Closing Date**:19 Feb 2025 11:59pm **Job Title**:Telstra Retail: Casual Customer Service & Sales Consultant MT BARKER **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer...

  • Part Time Customer Service and Sales Assistant

    4 days ago

    Mount Barker, Australia Beacon Lighting Full time

    **Utilise your sales skills and passion for interior design to light up our customers' lives!** - ** Permanent part time customer service and sales role available at our Mount Barker store**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Job security, performance based profit share incentives, generous team member...