Business Package Underwriter, Smd
2 weeks ago
**Your Role**:
The main purpose of the role is to underwrite Business Package policies transacted via Chubb’s market facing platforms and provide high quality service to brokers.
The role also provides support in general tasks including managing the team inbox, coordinating renewals, account queries, cancellations and resetting policies.
**Your Responsibilities**:
Service and Broker Relationships
- Provide high quality service to brokers including turnaround times, telephone answer rate, call back etc.
- Establish relationships with key brokers including identifying new opportunities.
- Ensure brokers and all stakeholders are kept up to date through regular communication.
Underwriting and General Tasks
- Underwrite referrals within authority statement in accordance with the guidelines for new business, renewals and endorsements.
- Make recommendations for acceptance or declination of risks including those that exceed authority.
- Provide input on portfolio analysis, profitability, premium planning, market and environment analysis, process and systems effectiveness and efficiency, post acceptance monitoring etc.
- Maintain awareness of claim activity and liaise with stakeholders.
- Manage the team inbox, coordinate renewals, assist with account queries, cancellations and resetting policies.
- Maintains open communication with internal departments on risks, coverage’s, exposures, service problems and losses.
Financial
- Achieve the financial targets including new business, rate, retention, optimal portfolio mix and loss ratio.
- Delivering high quality service levels.
- Looks for solutions to unique underwriting situations.
- Consistently displays initiative and seeks opportunities to innovate.
- Understanding of principles of insurance.
- Makes recommendations for tailoring coverage and manuscripting policies.
- Is familiar with the products / services of key competitors.
- Is comfortable with a wide range of negotiation techniques.
- Is a clear and concise communicator.
- Has demonstrated ability to work well with people and influence decisions.
- Desire and ability to cross train in other SME lines of business.
- Business Pack underwriting experience.
We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enroll into the Chubb Limited discounted stock purchasing scheme.
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